General Manager

Who Are We?

We are a wellness studio dedicated to helping our members improve their mobility and flexibility, so they can move better, feel better and live better through customized, one‑on‑one assisted stretching wellness programs. We are looking for an ambitious, high‑energy Studio General Manager to lead our team, drive membership sales, and grow our presence in the community.

This is a hands‑on full‑time role that is 80% focused on sales, lead generation, and local marketing, and 20% on operations and staff management. If you thrive on chasing targets, and building community partnerships, this is the job for you.

• CRM Management:
  Conduct consistent outbound calls, texts, and emails to cultivate leads and follow up with missed guests.
• Drive Membership Growth:
  Own the full sales cycle. Convert prospects into monthly recurring members through personalized introductory visits.
• Grassroots Marketing & Outreach:
  Generate fresh leads weekly through corporate wellness events, pop‑up events, and partnerships with local businesses.
• Member Retention:
  Build a community culture to minimize member attrition and handle member service needs.

• Recruit & Lead:
  Recruit, onboard, and manage a high‑performing team of certified stretch practitioners (Flexologists).
• Scheduling:
  Create and optimize staff schedules to maximize floor coverage and labor efficiency.
• Daily Administration:
  Run key performance metrics (KPIs) through our studio software (Club Ready).

• Background in Sales:
  Minimum 1 year of experience in membership sales, gym/fitness sales, or retail sales.
• Lead Generation Machine:
  Comfortable with cold outreach, direct face‑to‑face marketing, and local networking.
• Natural Leader:
  Ability to inspire, train, and manage a diverse team to hit daily and monthly revenue goals.
• Tech‑Savvy:
  Comfortable learning studio management software and running sales metrics reports.

• Base salary plus uncapped commissions on membership sales.
• Monthly and quarterly performance bonuses tied to studio revenue growth.
• Complimentary studio services and discounts on retail products.

Ready to transform lives — including your own? Apply today and join the Stretch Lab movement!