Sales Representative

Primary Objective

Increase market share and sales for the Dal‑Tile SBU in the prescribed region/area. Increase account base by servicing existing customers and expand account base through cold calling.

• Conduct weekly sales calls — servicing existing customers and cold calling potential customers (average 4‑5 cold calls per week).
• Prepare weekly sales and call reports.
• Develop a monthly sales strategy and prepare a monthly travel calendar based on that strategy.
• Conduct area market analysis of top accounts in each area (top dealers, contractors, and builders).
• Research area market product data to determine types, styles, and sizes most commonly purchased in the area to shape sales strategy.
• Grow market share by increasing sales and sales volume while maintaining company‑approved product margin goals.
• Complete Positive Action Forms for all cold calls resulting in a display, rack, and/or sale.
• Utilize influence and negotiation skills to sell and/or place displays in customer showrooms.
• Conduct client follow‑ups via phone calls, letters, and/or emails.
• Establish and maintain client files and perform timely follow‑up on programs and projects.
• Provide PK seminars to customers.
• Utilize On Demand reporting to achieve sales objectives.
• Perform other duties as required.

• High school diploma and some college preferred.
• Computer skills: functional knowledge of Microsoft Word, Excel, and Lotus Notes/email.
• Clean driving record and reliable transportation required.
• Four years of prior selling experience. Prior customer service experience is a plus.
• Proven ability to work in an unstructured, unsupervised environment required.

• Self‑motivated with the ability to work under little or no supervision.
• Proven interpersonal skills, including influencing and negotiation skills.
• Strong verbal and written communication skills.
• Ability to exercise independent judgment and demonstrate solid time management and organizational skills.

• Employee is regularly required to stand, use hands, and reach with hands and arms.
• Employee is required to walk, stoop, kneel, crouch, or crawl.
• Employee may sit, climb, balance, talk, or hear. Specific vision abilities required include close vision, peripheral vision, and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities.
• Employee is required to frequently lift 50 pounds.

Competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: company match on 401k, employee purchase discount, and tuition reimbursement.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

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