Fiber Technician

Lubbock, TX

4006 W Loop 289
Lubbock, TX 79407, USA

Join the Future of Connectivity with Metronet!

We have an immediate opening for an energetic Fiber Technician in Lubbock, TX.

As a Fiber Technician you will be responsible for performing basic to advanced installations, disconnects and service changes for residential and business customers for high-speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.).

• Install and troubleshoot all Metro Net services from the terminal to Customer Premise Equipment (CPE).
• Provide in-depth customer education on all Metro Net products and services.
• Explain Metro Net services and products to customers to assist with understanding and adoption.
• Be professional with customers and fellow associates.
• Work toward meeting key performance metrics.
• Perform other job-related duties as requested

• High School Diploma or GED.
• Experience with a telecom / fiber company is preferred but not required.
• Physical ability to work in kneeling or standing positions for long periods.
• Ability to work in various conditions, including attics, crawl spaces, and adverse weather.
• Ability to climb ladders up to 25 feet with proper safety equipment.
• Able to lift and carry loads up to 75 lbs including ladders.
• Ability to work with basic hand tools and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver's license and satisfactory driving record.
• Willingness to work as part of a team and independently.
• Must be legally authorized to work in the U.S.

• Perform on-call rotation duties after regular business hours.
• Available to work overtime when deemed necessary, including holidays and weekends.
• Available to travel for training or as needed.

• 80% of medical premiums paid by the company
• Company-paid Disability and Life insurance
• EAP (Employee Assistance Program)
• 401(k) company match dollar for dollar up to 6%
• Equipment and resources provided on day one
• Opportunities for advancement
• Associate perks and discounts
• Discounted Metro Net service in our serviceable area
• And more!

• Tools, equipment, and training provided
• Company vehicle and fuel card

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. We’re focused on enriching the lives of those we serve and strengthening our business through technology leadership.

We value our associates as the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

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