Service Technician - Lubbock, TX

JOB SUMMARY

The technicians must be able to complete diagnosis of any mechanical, electrical, or other failures/breakdowns of a truck or its related equipment. This position will also perform disassembly, repair, and reassembly of truck engines, transmissions, carrier assemblies, clutches, brakes, electrical systems, and other truck or related equipment adjustment/repairs.

• Trained to use all tools of trade, including precision instruments, technical shop machines, and diagnostic tools.
• Use previous and on‑the‑job training to read and understand technical publications, including online service software and service bulletins, and assist others concerning their content.
• Determine usability of all component parts, list and order needed parts using the dealer management system.
• Complete work accurately and timely as outlined in published time standards guidelines.
• Write and/or type a good description of all work performed on each repair using the dealer management system.
• Perform all aspects of the job safely and in accordance with OSHA and company rules and regulations.
• Understand the importance of attendance and punctuality and how it impacts customer service.
• Be a good steward of company tools and resources.
• Achieve and maintain certifications as required by the company, OEMs, or Federal law.

• P.M. Services
• Steam Clean
• P.D.I. Inspections
• Used Truck Inspections
• Wheel Seals
• Brake Adjustments
• Clutch Adjustments
• Pinion Seals
• Foundation brake replacement (shoes, drums, & hardware)
• Battery diagnoses & replacement
• U‑joints
• Shocks
• Small make‑ready items (mudflaps, 1/4 fenders, bug screens, bug shields, & bumpers)

• High School Diploma desired.
• Possess good interpersonal skills to interact well with customers, vendors, and co‑workers in a positive and constructive manner.
• Operate various computer diagnostic devices, laptops, and tablets.

• Maneuver around, in, on, and under trucks to inspect and diagnose problems and repairs.
• Pass physical and drug and alcohol screens during pre‑employment screening, randomly and/or as requested throughout employment.
• Lift 50 pounds to the waist and 25 pounds to the shoulder.

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit‑Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the organization)
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug‑free workplace