Service Technician II

Service Technician II

We're looking for a motivated and reliable Service Technician II to join our team in Lubbock!

Joe W. Fly Co. is a leading commercial and industrial air-filtration distributor and service provider headquartered in Austin, Texas, with operations across Texas and the South. Our mission is simple: improving life's most basic need — clean air. We partner with hospitals, schools, manufacturers, data centers, and major facilities to deliver healthier indoor air, lower operating costs, and ensure long-term reliability.

Our core values guide everything we do:

• We are easy to do business with
• We deliver unique, cost-saving solutions
• We keep our promises and exceed expectations
• We treat one another like family
• We share success through profit-sharing and accountability

We're looking for a reliable, self-motivated team player who's ready to grow with our Lubbock branch. You'll be a great fit if you are:

• Detail-oriented with a strong work ethic.
• Adaptable and comfortable working in a fast-paced, hands-on environment.
• Proactive and ready to take on new challenges with a positive attitude.
• Customer-focused with excellent communication skills.
• Flexible and willing to travel throughout the assigned service region.

You'll play a key role in delivering and servicing air filtration solutions for commercial and industrial customers throughout Lubbock and the surrounding service region.

• Install, troubleshoot, repair, and maintain commercial HVAC air filtration equipment and related systems.
• Perform preventive maintenance to ensure optimal system performance and proper air filtration service.
• Safely operate Company vehicles and transport products, equipment, and materials to customer job sites.
• Complete pre-trip vehicle inspections and maintain required vehicle documentation.
• Adhere to applicable DOT regulations, Company driving policies, and safety standards.
• Perform surface disinfection and pressure washing services as needed.
• Assist with warehouse operations, including shipping, receiving, and preparing materials for upcoming jobs.
• Follow customer-specific safety requirements, procedures, and site expectations.
• Develop and maintain strong working relationships with customers while professionally representing Joe W. Fly Co. in the field.
• Document service activities, communicate field updates, and share leads for new business opportunities with your supervisor.

Travel Requirements

• Travel to assigned job sites, including locations up to three (3) hours from the home branch.
• Depending on project location and customer needs, occasional overnight travel may be required.

Experience, Education & Work Eligibility

• High school diploma or GED.
• 2-5 years of experience in a relevant field (e.g., HVAC, mechanical, maintenance, warehouse, industrial service, or a related field) preferred.
• Eligible to work in the U.S. and able to pass a background check and drug screen (if required).
• Must be at least 21 years old, possess a valid driver's license, have at least one (1) year of U.S. driving experience, and successfully pass a motor vehicle record (MVR) check.

Physical Requirements

• Ability to sit, stand, or walk for extended periods.
• Comfortable working on ladders and using hand and power tools.
• Ability to read screens and documents and communicate effectively in person, and over the phone.
• Ability to regularly lift and move objects weighing up to 50 lbs.
• Ability to bend, stoop, kneel, and reach throughout the workday.
• Able to work indoors and outdoors in varying weather conditions.

Preferred Qualifications

• Bilingual (Spanish/English) is a plus!
• Strong communication and time-management skills.
• Self-starter who can work independently with minimal supervision.
• Strong attention to detail.
• Basic computer and math skills are helpful.

Compensation and Benefits

• This is an hourly position with pay based on experience.
• Benefits include, but are not limited to, health insurance, 401(k) with 100% match up to 4%, profit sharing, and paid time off.

If you're excited about working with a great team, building lasting customer relationships, and making an impact every day, we'd love to hear from you!