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Community Advisor
Job in
Lubbock, Lubbock County, Texas, 79401, USA
Listed on 2026-07-13
Listing for:
Texas Tech University
Full Time
position Listed on 2026-07-13
Job specializations:
-
Social Work
Youth Development
Job Description & How to Apply Below
Org Level 1
Texas Tech University
Position Description
The Community Advisor (CA) has primary responsibilities in community building, administration, on-call/emergency response and departmental and campus support. The CA is responsible for establishing a community environment that is focused on student learning and student success. In order to accomplish this, the CA is expected to play a variety of roles. The CA must be flexible and creative in their role as an educator, advisor, mentor, and educational programmer to meet the needs of their residents.
This position requires a substantial time commitment and the ability to be available and accessible to the members of their community. The Community Advisor is a member of the Residence Life Student Staff and is supervised by Residence Life Professional Staff. In the event of a vacancy, staff may be asked to fulfill a role or have other job duties added to their position to meet the needs of the students and the department.
Every effort will be made to recruit and fill positions as quickly as possible to allow staff to return to the duties for which they originally were hired.
Requisition
45354
Travel Required
None
Major/Essential Functions
Community Building
* Implement student engagement model within the assigned community promoting individual and group connections and engagement throughout campus. This includes multiple active programs and connection to campus events each semester.
* Collaborate with internal and external stakeholders to meet the needs of complex residents via programming, learning communities, etc.
* Connect and build relationships with residents via various mediums including but not limited to face to face and electronic communication both individually and in groups.
* Promote community development via building walkthroughs, programming and visibility within the hall to foster student ownership and care of residential facilities.
* Participate in required emergency drills (Fire Drills, Severe Weather Drills, etc.) and complete any required paperwork or follow-up in a timely manner.
* Participate in weekly desk shifts at 24-hour desk.
* Assist residents in the completion of Roommate/Suitemate agreements and mediate conflicts as they arise.
* Maintain appearance of residential facilities through bulletin boards, door decorations, and current postings of information and events.
* Promote and support University Student Housing student leadership opportunities via attendance at meetings and assistance with events.
* Communicate student needs to appropriate professional staff.
Administration
* Complete appropriate proposals, evaluations, and intentional interactions as required for the Student Engagement Model or as assigned by supervisor.
* Complete appropriate budget proposals and paperwork as assigned.
* Complete student of concern and incident reporting via Maxient system.
* Provide exemplary customer service to all students, guests, staff and campus stakeholders. Utilize departmental databases and online systems necessary for the operation of the residential complex, including but not limited to EZTrack
It, Roompact, and Canvas.
* Attend all required meetings, including staff meetings, individual meetings with supervisor.
On-Call/Crisis Response
* During assigned on-call shifts, be accessible by the complex on-call number and respond as needed to resident concerns.
* Participate in on-call shifts whenever residence halls are open, which may include student break periods and holidays.
* Be available on a call-to-duty status whenever residence halls are in operation and assist Residence Life staff with residence hall and campus emergencies and major events.
* Work with University Student Housing professional staff and external stakeholders, including the Coordinator On-Call, Night Operations, Texas Tech Police Department, and Crisis Hotline, to respond to student concerns or incidents within the residence halls.
* Ensure accurate reporting and provide follow-up as necessary with student concerns.
Departmental and Campus Support
* Support departmental initiatives within Residence Life including but not limited to Academic Initiatives, Student Leadership,…
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