Shuttle Dispatcher

POSITION SUMMARY Direct and coordinate the activities of milk shuttling to/from the plant facility KEY RESPONSIBILITIES Interact with Customer Employees to assure prompt and efficient movement of product

Interact with drivers at shuttle window to ensure accuracy of load information

Enter Data information into company and non-company software in real time basis

Monitor status of shuttle drivers and shuttle loads at plant facility

Maintain communication with management on status of all shuttle loads

Prepare and continually update all required reports including status reports daily reports inbound/outbound reports, etc.

Continually monitor and track the location of trucks and trailers through computerized tracking software

Utilize internet-based applications for monitoring

Promptly and professionally respond to all inquires and directives from company and customer representatives

Accurately and timely complete all reports and forms required by customer and/or company

Act professionally and ethically at all times

Keep immediate work area safe, clean, and organized at all times

Other duties as may be assigned EDUCATION QUALIFICATIONS / REQUIREMENTS Education or training in distribution, transportation, or another related discipline OR in lieu of training minimum 1+ years of experience within the distribution or transportation industry is required.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIESAbility to learn the service area and delivery locations to coordinate driver’s deliveries

Knowledge of distribution and transportation industry

Experience using computerized routing software

Excellent organizational skills, with the ability to multitask

Ability to organize and manage multiple priorities

Ability to communicate effectively both orally and in writing

Strong customer orientation

Excellent interpersonal and communication skills

Commitment to company values

Computer proficiency PHYSICAL DEMANDS AND WORKING ENVIRONMENT Sedentary office environment. Exerts up to 25 lbs. of force to lift, carry, push, pull, or otherwise move objects. Sitting most of the time but may involve walking or standing for brief periods of time. While performing the duties of this job, the employee is regularly required to work in an office but may be required to spend a portion of the time in a warehouse, or outdoor trailer yard.