Float Teller East Region

Float Teller (FT) East Region Ludlow, MA $17.55 - $25.19 Hourly $1.00

hourly differential on top of base rate Position:
Float Teller

Department:
Retail Banking Job Status:
Full-Time FLSA Status:
Non-Exempt

Grade: 5

Reports to:

Branch Manager Amount of

Travel Required:

Local

Travel to all locations as needed. Positions Supervised: N/A Must be

available to travel to locations including the following area:
East

Area:
Holyoke, Ludlow, South Hadley, Ware POSITION SUMMARY Provides

prompt and professional service to new and existing customers by

handling day-to-day transactions which include but not limited to;

processing transactions such as deposits and withdrawals and assisting

with customer inquiries. This position requires the Teller to float

between Westfield Bank locations. ESSENTIAL FUNCTIONS Adheres to

established Westfield Bank customer service standards. Provides

information regarding bank products to all potential customers both

retail and commercial. Independent performance of all teller

transactions and related services. Maintains security of cash drawer.

Proves cash drawer at end of day. Meets assigned referral goals through

referral of bank products and services to meet customers banking needs.

Assists in resolving customer problems as they arise. May assist with

balancing the ATM. Assist customers with Safe Deposit. Must complete

BSA, AML, and other Regulatory and Continuing Education as assigned.

Must adhere to all bank and regulatory policies and procedures specific

To Position. Assumes Additional Responsibilities As Requested. POSITION

QUALIFICATIONS Competencies Accountability Customer Relations Decision

Making/Judgment Job Knowledge Quality Education/Experience/Skills High

School Diploma or GED required. Minimum of 6 months of previous cash

Handling And Customer Service Experience Preferred. Ability To Float

between Westfield Bank branches.