Care Coordinator

Are you motivated to do work that truly makes a difference in people’s lives? The Hampden County Sheriff’s Office is seeking compassionate, dedicated individuals to join our team as a Care Coordinator in the Medication Assisted Treatment (MAT) Program, primarily at our Main Institution in Ludlow, as well as other of our facilities as needed. In this vital role, the Care Coordinator supports justice-involved individuals on their path to recovery by facilitating educational and treatment groups and assisting with aftercare planning.

Through empathy, professionalism, and a commitment to excellence, the Care Coordinator helps foster a safe, structured, and respectful treatment environment while supporting the effective operation of a program that addresses substance use disorder and promotes long-term success.

Monday-Friday, 9:00 AM to 5:00 PM; must be able to work any shift as directed

The Care Coordinator facilitates psycho-educational and treatment groups; observes, engages, and builds therapeutic rapport with participants; and responds appropriately to changes in behavior, including using de-escalation techniques when necessary. This role includes maintaining accurate and timely documentation, participating in treatment and staff meetings, sharing relevant program and community information, and collaborating with Sheriff’s Office staff to develop behavior management plans and support a positive treatment environment.

The Care Coordinator also provides consultation and education to staff to enhance understanding and continuity of care for program participants.

• Competitive salarywithannual step raises
• Comprehensive state benefits: top-tier health insurance, dental, life insurance, long-term disability, and paid time off
• Performance and education-based bonusesoffered annually
• Access to the Commonwealth’s exceptional pension retirement system
• Be part of amission-driven organization with a commitment to second chances and human dignity