Human Resource Generalist

The Human Resources Generalist serves to support the function of the Human Resources department s role assists with recruiting, hiring, onboarding, payroll coordination, and employee relations while ensuring HR processes align with UBank’s values and culture. The HR Generalist plays a key role in fostering positive employee experience and maintaining compliance with applicable employment laws and internal policies.

Reports to:Chief Human Resources Officer

Supervisory Responsibilities:None at this time

Duties/Responsibilities:

• Assist departments with full‑cycle recruiting efforts, including job postings, applicant tracking, screening resumes, coordinating interviews, and supporting hiring decisions for front line employees.
• Facilitate the hiring and onboarding process, including offer letters, background checks, employment eligibility verification, and new‑hire orientation.
• Provide redundancy in payroll processing by collecting, reviewing, and submitting payroll data; coordinating with payroll providers; and resolving payroll‑related employee questions.
• Administer routine HR tasks related to employee records, personnel files, and HR systems.
• Serve as a point of contact for employees regarding basic HR questions, referring sensitive or complex matters to the CHRO.
• Provides support to the HR Department with benefits administration, leave tracking, and employee status changes.
• Support employee engagement initiatives and activities that reinforce UBank’s culture and values.
• Help maintain compliance with federal, state, and local employment laws and internal policies.
• Assist with training coordination, HR reporting, and documentation as needed.
• Promote a professional, respectful, and inclusive workplace environment.
• Perform other HR‑related duties and projects assigned by the CHRO.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem‑solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment‑related laws and regulations.
• Proficient with Microsoft Office Suite, Especially Microsoft Excel.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Stronger than average technical skills.
• Ability to travel when needed for occasional overnight stays in other markets.

Education and Experience:

• Bachelor’s degree in human resources, Business Administration, Accounting, Management, or a related field required; an equivalent combination of education and relevant experience may be considered.
• One to three years of progressive experience in human resources support.
• Experience supporting day‑to‑day HR functions, including recruiting, hiring, onboarding, employee record management, and HR compliance activities.
• Prior exposure to payroll processing or payroll coordination is preferred, including data preparation, timekeeping review, or working with third‑party payroll providers.
• Experience assisting senior leadership or an HR leader (such as a CHRO or HR Director) is strongly preferred, with demonstrated ability to handle confidential information with discretion and professionalism.
• Familiarity with federal, state, and local employment laws and HR best practices.
• Experience using HRIS systems, applicant tracking systems, and Microsoft Office applications (Word, Excel, Outlook) required; ability to quickly learn new systems essential.
• Professional HR certification (SHRM‑CP, PHR) is a plus
  but not required.
• Experience contributing to employee engagement or workplace culture initiatives is preferred, with an understanding of the importance of maintaining and strengthening organizational culture.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

We are committed to creating an inclusive and equitable workplace where everyone feels valued and empowered.

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