WEX Coordinator

WEX Coordinator

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.

TITLE:

Work Experience (WEX) Coordinator

REPORTS TO:

Employer Services Manager

LOCATION:

Deep East Texas Workforce Development Area

EMPLOYMENT TYPE:

Full-Time, Non-Exempt Employee

Career Team is looking to hire a dynamic Work Experience (WEX) Coordinator to specialize in the work experience (WEX) process for participants, as well as other special projects. The WEX Coordinator works with Career Advisors, employers, and participants to place individuals into successful work experience opportunities. Work is performed under the supervision of the Employer Services Manager.

Your Impact on Career Team's Success:

• Serve as a key liaison among multiple stakeholders, facilitating collaboration to align goals and strategies while working closely with the Business Services Team, local employers, and other community stakeholders in the service area
• Cultivate and strengthen partnerships with educational institutions, businesses, and community organization host sites
• Become a subject matter expert on the labor market and career trends
• Complete eligibility determination for participants entering the WEX program and accurately capture all pertinent information in the state system
• Regularly assess and enhance work experience programs based on participant feedback to ensure high-quality experiences
• Monitor, analyze, and report key performance indicators related to work experience placements
• Develop and implement innovative strategies to increase work experience participation and engagement, in partnership with Career Advisors
• Coordinate and lead training sessions to strengthen team members' skills in managing and supporting work experience opportunities
• Create and maintain comprehensive documentation of work experience program procedures and outcomes
• Develop and use feedback mechanisms to continually improve the work experience for both participants and host businesses
• Coordinate outreach and customer engagement strategies with the marketing team
• Assist in onboarding new WEX participants in the ADP system and conduct bi-weekly payroll submissions for WEX hours worked
• Work closely with the Career Team's HR and Fiscal teams on onboarding and payroll accuracy
• Meet and/or exceed program benchmarks
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location and within the community.

To Qualify for This Role, You Must Have:

• Bachelor's degree or higher, or an equivalent combination of education and experience
• Experience coordinating programs in workforce development settings
• Knowledge of the WIOA program and work experience (WEX) requirements
• Demonstrated ability to build and maintain partnerships
• Strong organizational and project management skills, with a proven track record of managing multiple tasks effectively
• Strong experience with outreach and relationship-building with employers and key stakeholders
• Proficient in data entry with exceptional attention to detail
• Ability to work in a variety of settings with a culturally diverse customer base and be culturally sensitive
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite
• Ability to work independently and effectively as part of a team
• Exceptional time management skills to meet deadlines and work under pressure
• Excellent verbal and written communication skills
• Adherence to the principles of Extreme Customer Service in all interactions with internal and external customers
• A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role:

• Bilingual or multilingual
• Knowledge of the Deep East Texas region and its employers, community organizations, and workforce partners
• Strong multitasking abilities and a proactive approach to tasks

Salary: $38,000 - $40,000 /yr

Travel:
As needed

About Career Team:

Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team's outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work…