Assistant Manager

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Assistant Manager

Reports To:

Location Manager Organizational Level: Management

The Assistant Store Manager supports the overall success of the store through leadership in customer service, sales support, inventory management, merchandising, and daily operations. This role works closely with the Store Manager to drive sales performance, maintain accurate inventory levels, ensure operational efficiency, and create a safe, organized, and customer-focused environment.

The Assistant Store Manager is expected to lead by example, support and develop store associates, and help ensure the store operates efficiently while delivering an excellent customer experience across both retail and lumber yard operations.

Primary Duties & Responsibilities

The Assistant Store Manager is responsible for assisting with the day-to-day leadership and operational performance of the store, including sales support, inventory oversight, merchandising, employee development, and customer service.

Sales & Customer Support

Deliver exceptional customer service and support store sales initiatives

Assist customers and associates with product selection, special orders, and problem resolution

Analyze sales trends and daily reports to identify opportunities for growth and operational improvement

Support store merchandising, promotional displays, and seasonal product initiatives

Help maintain a clean, organized, and shopable sales floor and lumber yard environment

Coach and motivate associates to achieve sales, service, and productivity goals

Inventory & Operational Management

Maintain accurate inventory levels through cycle counts, stock monitoring, and inventory adjustments

Monitor inventory movement, product availability, and replenishment needs to support sales demand

Work with store leadership to minimize shrink, identify inventory discrepancies, and improve inventory accuracy

Support receiving, stocking, and inventory organization processes across the store and lumber yard

Ensure operational paperwork, reporting, and documentation are completed accurately and on time

Maintain merchandising standards, barn walkthrough schedules, and communication boards

Leadership & Team Development

Assist with employee training, coaching, and performance development

Promote accountability, teamwork, and adherence to company policies and procedures

Help maintain a positive and safety-focused work environment

Support onboarding and ongoing operational training for store associates

Lead by example through professionalism, communication, and work ethic

Safety & Compliance

Promote and maintain a safe work environment for employees and customers

Complete required weekly and monthly safety inspections, checklists, and training activities

Ensure compliance with all company policies, operational procedures, and safety standards

Qualifications & Skills

High school diploma required; college degree preferred

Knowledge of retail operations, inventory control, merchandising, and customer service practices

Knowledge of lumber and building materials preferred

Strong leadership, communication, and problem-solving skills

Ability to multitask and adapt in a fast-paced environment with shifting priorities

Strong attention to detail and organizational skills

Ability to coach, develop, and motivate team members

Comfortable working in both retail storefront and lumber yard environments

Proficient with retail systems, operational reporting, and inventory processes