Member Specialist

Position Summary

Provides member service, maintains checkout area, resolves member issues, promotes Sam's Club products and services, provides guidance about self-service technology, processes member purchases, assists with payments, returns, refunds, and exchanges, follows safety standards.

• Follow procedures for handling merchandise and report unsafe situations.
• Maintain entrance, exit, and checkout areas, zone merchandise, and keep a safe shopping environment.
• Authenticate membership cards, review receipts, and secure Sam's Club assets and property.
• Assist in training new associates on company processes, teach new technology tools, deliver program rollouts, and provide continuous learning opportunities.
• Identify shrink and damages, comply with company policies, and execute emergency response procedures.

• Retail experience operating front-end equipment (e.g., cash register).
• Experience working with mobile retail applications.

• Health benefits:
  
  medical, vision, and dental coverage.
• Financial benefits:
  
  401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. The program offers tuition, books, and fees entirely paid by Walmart.

Hourly wage range: $17.00 to $25.00. Premiums up to $3.00 per hour may apply based on schedule, facility, season, or specific work performed.

407 N Brentwood, Lufkin, TX , United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.