O​/N Merchandising Lead

Sam's Club # N Brentwood, Lufkin, TX

• Provide member service by acknowledging members, identifying needs, guiding them on self‑service technology, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
• Assist management in supervising associates: assign duties, communicate goals and feedback, train on processes and procedures, provide direction on member service approaches, and ensure member complaints are resolved per company guidelines.
• Receive and stock supplies and merchandise, maintain the sales floor, use equipment and merchandising, and complete required paperwork, logs, and documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and hazardous materials procedures, adhering to steel standard guidelines, and reporting unsafe situations.
• Maintain sales floor and merchandise presentation in accordance with company policies: handle claims and returns, zone the area, stock, arrange, clean, and organize displays, sign and price merchandise, identify shrink and damages, and secure fragile/high‑shrink items.
• Monitor product quality: ensure rotation, code dating, recalls, and sanitation standards, and handle all departments accordingly.
• Lead and participate in teams, share resources and tools, determine priorities, coordinate work assignments, provide feedback, and model adaptation to change.
• Oversee picking and staging of club pick‑up orders, ensuring products are selected and staged per policy.
• Develop, communicate, and implement processes to meet business needs, analyzing information, monitoring progress, and addressing improvement opportunities.
• Promote compliance with company policies, procedures, and ethics by guiding, demonstrating application, implementing action plans, and using the Open Door Policy.

• Must be at least 18 years of age.
• At least 6 months of retail experience.
• At least 6 months of customer service experience.

• Experience leading a team, including hiring, evaluating, mentoring, and managing workload of associates.

The hourly wage range is $22.00 to $30.00, plus applicable premiums of $0.35 to $3.00 per hour.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase program, and company‑paid life insurance.
• Paid time off includes PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U – a company‑paid education benefit program for full‑time and part‑time associates covering tuition, books, and fees.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job.