Technician, Facility Services, HVAC-Refrigeration

Role summary:
The (USA) Technician, Facility Services, HVAC-Refrigeration, is responsible for installing, maintaining, and repairing HVAC and refrigeration systems in commercial and industrial settings. This role involves interpreting technical schematics, diagnosing mechanical and electrical issues, and ensuring compliance with regulatory standards. The Technician leads and mentors team members, manages service calls, and supports preventive maintenance programs to optimize system performance and reliability.

Effective communication with customers and collaboration with management are essential to deliver quality service while adhering to safety protocols and operational procedures. This position requires adaptability, technical expertise, and a commitment to excellence.

The Facility Services HVAC-Refrigeration team is dedicated to installing, maintaining, and repairing commercial and industrial HVAC and refrigeration systems. Team members collaborate closely to ensure systems operate efficiently and comply with safety and regulatory standards. They support each other by sharing expertise, mentoring, and following established procedures to deliver quality service. The team uses advanced tools and digital systems to manage workloads and respond promptly to service needs.

Committed to operational excellence, the team prioritizes safety, reliability, and customer satisfaction while continuously improving skills and processes.

• Install, configure, and calibrate HVAC and refrigeration systems, including ductwork, control panels, and building pneumatics.
• Diagnose and resolve mechanical, electrical, and refrigerant-related issues in commercial and industrial equipment.
• Perform preventive maintenance to extend equipment life and minimize downtime.
• Conduct inspections and repairs in compliance with federal, state, and local regulations, including refrigerant handling protocols.
• Lead and mentor field teams on technical procedures and safety practices.
• Manage service calls, coordinate with external providers, and maintain accurate documentation and inventory.
• Operate company vehicles safely to complete service assignments within assigned regions.

• Proven experience installing, maintaining, and repairing HVAC and refrigeration systems in commercial or industrial settings.
• Ability to interpret layout plans, schematics, and building codes to ensure accurate system configuration and compliance.
• Skilled in diagnosing mechanical, electrical, and refrigerant-related issues and implementing effective solutions.
• Knowledge of OSHA standards and EPA 608 refrigerant handling protocols.
• Experience leading teams and mentoring technicians on technical procedures and safety practices.
• Strong communication skills to explain technical issues and coordinate with customers and service providers.
• Capability to manage service calls, inventory, and documentation using digital tools.
• Valid driver’s license and ability to operate company vehicles safely.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification…