Cash Desk Officer - Temp Position

Position and location

Cash Desk Officer - Lugano

80-100%, Temporary position 10-11 months (maternity cover)

Lugano

8-hour shifts within the 08:00 - 17:30 window.

We are looking for a precise, reliable, and client-oriented Cash Desk Officer to join our team in Lugano for a maternity cover of 10-11 months. In this role, you will manage daily cash desk operations for our Private Banking clients, ensuring high security and efficiency.

• Cash Operations:
  Execute cash desk and high-volume banknote operations for Private Banking and Professional Clients
• Forex & Deliveries:
  Handle foreign exchange (Forex) transactions and manage cash delivery logistics
• Support & Security:
  Ensure compliance with all security and internal banking procedures while supporting the team with daily administrative tasks

• Experience:
  
  At least 3 years of solid experience in cash desk operations, preferably within a Private or Retail Banking environment in Switzerland
• Technical
  
  Skills:
  
  Proficiency in banking software; knowledge of Avaloq is considered a strong asset.
• Languages:
  
  Fluency in both Italian and English is mandatory
• Soft Skills:
  
  High level of autonomy and ability to work independently without close supervision. Strong attention to detail, reliability, and a proactive "can-do" attitude when operating alone or as part of a team