Business Development & Sales Operations

Artificialy is an AI company based in Switzerland, with offices in Lugano and Zurich. We design and deliver AI solutions that are impactful, transparent, and tailored to real-world industry needs.

Founded in 2020 by pioneers with over 40 years of combined experience in the field, our team brings together talented engineers, physicists, and mathematicians from across Europe. We are driven by curiosity, technical excellence, and a shared ambition to build AI systems that make a tangible difference.

Business Development & Sales Operations profile to drive commercial growth and bring structure and momentum to our sales activities.

In this role, you will work closely with our Sales Engineers and technical teams, contributing hands‑on to deals while improving how we manage pipeline, clients and overall sales performance.

You will play a key role in bridging commercial execution and operational excellence, supporting both new business development and the growth of existing clients.

• Work side by side with Sales Engineers from first meeting through contract signature
• Support the structuring of proposals, contracts and commercial models
• Proactively follow up on opportunities and push deals forward, especially in post‑proposal phases

• Structure and improve how we manage and grow existing clients
• Implement regular touchpoints and identify new opportunities within current accounts
• Contribute to improving overall sales performance

• Identify new business opportunities by industry and geography
• Build and execute outbound, reactivation and referral initiatives
• Support outreach activities and lead qualification
• Collaborate with marketing to improve campaign effectiveness and conversion into sales

• Own and manage the CRM (Hub Spot): keep the pipeline updated, flag stalled deals, maintain data quality
• Monitor and improve conversion rates across stages and flag bottlenecks
• Build reports and dashboards to give the team visibility on sales performance

• 5+ years of experience in B2B sales (tech, SaaS, or consulting environments)
• Bachelor’s degree in Business Administration, Economics, or similar
• Proven experience closing complex deals
• Strong experience with CRM tools (Hub Spot is a plus)
• Comfortable working in close collaboration with technical teams
• Fluency in Italian and English (min C1)
• German and/or French is a plus

• You naturally follow up and push for decisions
• You bring structure without adding unnecessary complexity
• You love technology and especially AI

• Full-time permanent contract
• Competitive compensation and growth opportunities
• Possibility to work from home (1 day per week)
• A stimulating scientific environment with an informal working atmosphere
• Ongoing training, mentoring, and close collaboration with cutting‑edge research teams