Sales Associate

Swatch is one of the world's leading Swiss watchmakers and one of the most iconic global brands. Since its launch, Swatch has stood for innovative design, creativity and a bold, unconventional spirit. Built on the values of colour, movement, lightness and transparency, the brand continues to inspire through its products and maintains a strong presence in the worlds of sports and art.

To strengthen our team at our SWATCH Store in Lugano
, we are looking for a motivated, committed and flexible Sales Associate (50‑60%) to support our high‑energy environment.

• Advise customers and actively sell our products (Swatch, Bijoux, sunglasses, and Flik Flak)
• Deliver an outstanding customer experience through excellent service and a warm welcome
• Ensure an attractive presentation of our products in the store
• Operate the cash register and handle daily cash balancing
• Perform minor watch services, including battery and strap replacements
• Maintain the visual appearance of the store, including window displays, sales areas and furniture
• Receive deliveries and help unpack and restock products

• Completed retail apprenticeship or an equivalent qualification
• Previous sales experience, ideally in the watch, jewellery or lifestyle industry
• Flexible regarding working hours, including weekends and public holidays

We are looking for an experienced, multilingual and customer‑oriented Sales Associate who thrives in a dynamic, international environment and enjoys working with a high level of flexibility, resilience and personal responsibility. As a Sales Associate, you will be part of our international team, delivering outstanding customer service, driving sales and contributing to the success of our Swatch Stores. Join our team and represent the brand with enthusiasm, product expertise and a genuine passion for creating exceptional customer experiences.

Fluent in Italian and English
; additional languages are considered an asset.

Job Location: Via Francesco Soave, 6901 Lugano, Switzerland (Ticino)

Company Address: Swatch Ltd Nicolas G. Hayek Strasse 1 CH-2502 Biel Switzerland