Personal Banker - Lumberton, NJ

Job Overview

WSFS Bank’s Personal Banker role empowers Associates to grow careers, guide customers to secure their financial futures, and support the community. Personal Bankers provide products and services to enhance customer relationships, conduct account openings, submit loan applications, and comply with bank policies and regulatory requirements.

• Build strong relationships with customers through in-person interactions and outbound calling.
• Open new accounts and process loan applications.
• Resolve customer service issues and perform account maintenance requests.
• Recommend and promote the Bank’s digital banking services.
• Assist customers with teller transactions and process various transactions in a timely, efficient, accurate, and friendly manner.
• Participate in a 4-6 month training program covering transaction processing, referral techniques, customer service, and relationship building.
• Use multiple banking and software programs.

• High School Diploma or equivalent.
• Minimum one year of face-to-face customer service experience.
• Previous cash-handling and retail sales experience (preferred). Prior sales experience is required.
• Proven ability to work with customers enthusiastically and with attention to detail.
• Excellent oral and written communication skills.
• Ability to market bank products and services.
• Prior banking experience of one year is preferred.

Full-time 40-hour/week. Flexible rotating weekly schedule with 2-3 Saturdays per month. Typical hours:
Monday-Friday 8 AM-6 PM, Saturday 9 AM-1 PM. Schedule may change based on business needs.

Salary range: $37,440 – $52,800. Base pay may vary by experience, job-related skills, education, geographic location, and other factors. Additional incentive and retention awards may be offered.

Benefits include medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); wellness programs; paid parental leave; military leave; vacation; sick leave; and paid holidays (subject to eligibility). For additional details, visit our careers page.

The hired candidate must be legally authorized to work in the United States without an employer-sponsored petition for a visa, such as an H-1B visa. WSFS Bank does not intend to file any visa applications in connection with this opening.

WSFS Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability status, or any other legally protected characteristic.