Residential Care Specialist-Lead

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Full Time Lumberton, NC, US

30+ days ago Requisition

For those who have done this work—and know why it matters.

You’ve worked with youth who test limits, push boundaries, and sometimes struggle to trust the adults around them.
You understand that behind those behaviors are unmet needs, past experiences, and opportunities for growth.

And you also know—real change doesn’t happen overnight.
It happens through consistency, structure, and strong relationships.

We’re looking for an experienced professional who is ready to step into alead role—someone who can guide staff, support youth, and help create an environment where progress is possible.

If you’ve ever felt driven to make a difference… this is where that purpose meets action.

The Role

As a Lead Child Residential Care Specialist, you will oversee daily shift operations while remaining actively engaged with both staff and youth. This is a hands-on leadership position that balances team coordination, direct care, and program oversight.

You will play a key role in maintaining a structured, therapeutic environment aligned with our treatment philosophy .

What You’ll Be Responsible For

Leadership & Team Support

• Lead and support staff during assigned shifts
• Provide coaching, training, and accountability to ensure quality care
• Assist with scheduling and daily program coordination
• Ensure completion of documentation, incident reporting, and shift responsibilities

Youth Engagement & Care

• Provide direct supervision and support to adolescents (ages 12–17)
• Apply de-escalation techniques and crisis intervention when needed
• Reinforce treatment goals and support social-emotional development
• Facilitate structured activities and group programming

Program Oversight

• Maintain a safe, structured, and therapeutic environment
• Ensure adherence to daily routines, schedules, and expectations
• Oversee medication processes, documentation, and compliance
• Support coordination of care with the multidisciplinary treatment team

Who We’re Looking For

This role is best suited for someone who:

• Has hands-on experience working with adolescents with behavioral or emotional needs
• Are confident leading others while remaining approachable and supportive
• Can make sound decisions in high-pressure situations
• Understands the importance of consistency, boundaries, and relationship-building
• Is committed to professional standards, accountability, and quality care

Qualifications

• Minimum 2 years of experience working with youth (ages 12–17)
• Experience with behavioral health, trauma-informed care, substance use, or IDD
• High School Diploma or GED required
• Associate or Bachelor’s degree in Human Services or related field preferred
• Valid driver’s license (required for client transportation)
• Ability to pass background check and drug screening

This is an active, fast-paced residential setting. The role requires:

The ability to respond effectively during crisis situations

• Physical stamina (standing, walking, outdoor activities)

Comfort working with youth who may display challenging behaviors

Why This Role Matters

Experienced professionals in this field understand that progress is often measured in small but meaningful steps.

In this role, you’ll have the opportunity to:

• Influence positive outcomes for youth and families
• Support and develop staff in their professional growth
• Be part of a team committed to high-quality, ethical care

Apply Today

If you’re ready to take the next step in your career and bring your experience into a leadership role, we encourage you to apply.