Accessibility Services Coordinator​/Counselor

Accessibility Services Coordinator/Counselor

The Accessibility Services Coordinator/Counselor provides counseling, career, and student support services and coordinates Accessibility Services for students with disabilities. The position provides personal counseling, crisis intervention, career support, case management and referrals, educational programming and outreach, and assistance with departmental student support services and resources. The Accessibility Services Coordinator/Counselor reports to the Dean of Counseling, Careers, and Behavioral Services and works collaboratively with students, faculty, staff, administrators, and appropriate community partners to support the delivery of departmental services and promote student access, well-being, and success.

Essential Duties

• Serve as the Accessibility Services Coordinator/Counselor within Counseling & Career Services.
• Provide personal counseling, crisis intervention, case management, and referrals to appropriate College and community resources.
• Coordinate Accessibility Services and facilitate the accommodation process for students with disabilities.
• Review disability documentation and determine eligibility for reasonable accommodations in accordance with applicable requirements.
• Meet with students to identify appropriate accommodations and support needs.
• Develop accommodation plans and communicate approved accommodations to appropriate faculty and staff.
• Maintain accurate and confidential Accessibility Services records and documentation.
• Provide guidance to students, faculty, and staff regarding approved accommodations, accessibility procedures, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable requirements.
• Coordinate interpreting services, assistive technology, and other accessibility resources as needed.
• Collaborate with faculty and staff to support the effective implementation of approved accommodations.
• Provide career counseling and support, including assistance with career exploration, employment preparation, and Career Services resources.
• Assist students with accessing College and community resources to address academic, personal, financial, basic-needs, and other barriers to student success.
• Support departmental student assistance programs and resources, including the food pantry.
• Provide guidance to students regarding assigned Student Conduct sanctions, requirements, and next steps, as appropriate.
• Develop and provide educational programming, workshops, outreach, and other student engagement activities related to assigned areas of responsibility.
• Participate in departmental and College activities, committees, initiatives, and special projects as assigned.
• Perform other duties as assigned.

Planning

• Participate in the College and departmental planning processes.
• Identify trends, emerging needs, and service gaps related to counseling, career, accessibility, and student support services.
• Recommend programs, services, resources, and outreach opportunities to address identified student needs and improve service delivery.
• Assist with planning educational programs, workshops, and student support initiatives within assigned areas of responsibility.

Organizing

• Assist with the development, review, and implementation of procedures related to Counseling, Career, Accessibility, and student support services.
• Develop and maintain procedures for the effective delivery of Accessibility Services and approved accommodations.
• Organize and maintain Accessibility Services records, forms, resources, and related materials.
• Assist with maintaining accurate and current departmental information for college publications, webpages, and other communication resources.
• Organize resources and materials necessary to support departmental programs, services, and student activities.

Coordinating

• Coordinate and provide guidance to student workers assigned to the department.
• Coordinate Accessibility Services activities, accommodations, resources, and related student needs.
• Coordinate with faculty, staff, and appropriate College departments to support the implementation of approved accommodations and accessibility needs.
• Collaborate with departmental staff to support the continuity and delivery of counseling, career, and student support services.
• Coordinate with community agencies and external partners, as appropriate, to connect students with needed services and resources.

Controlling

• Maintain compliance with applicable College, North Carolina Community…