Breakfast Host

This summer, we opened the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio. Arcus is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.

We’re looking for a warm, energetic Breakfast Host to help deliver a smooth, welcoming start to the day for our guests. You’ll support service across Arcus ensuring guests enjoy friendly, efficient and consistent hospitality.

• Take orders, serve guests and provide helpful information about our breakfast offering.
• Clear, clean and reset tables and service areas.
• Replenish food and beverage displays and maintain presentation standards.
• Handle cash and follow accurate cash-handling procedures.
• Follow company health, safety and hygiene procedures at all times.

• Confident in face‑to‑face customer service.
• Strong communication skills and able to work at CEFR B1 English level.
• Bonus: barista, waiting or hospitality experience, cash-handling skills, Food Hygiene Level 2.

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
• Interest-free Season Ticket Loan
• Workplace Pension
• Team Member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee-funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme

If you enjoy early shifts, great service and a lively team environment, we’d be delighted to hear from you!