Installation Operation

At JINGDONG Logistics (JD Logistics), part of , we are a leading technology-driven supply chain and logistics solutions provider under  Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, Joy Logistics and Joy Express, as we continue scaling ’s international logistics footprint.

Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement.

Learn more about who we are and what we do:

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

The Installation Operation Specialist at , Inc. is responsible for the efficient and accurate setup, configuration, and maintenance of various equipment and systems to support our logistics and operational infrastructure. This is a key operational role within a growing installation business. The successful candidate will be responsible for ensuring high-quality installation standards, technical compliance and service delivery, while supporting the development of our installer network and operational processes.

Initially, the role will have a strong focus on establishing installation standards, auditing, technical support, training and operational capability. As the operation grows, the role will oversee expanding installation teams across multiple UK locations.

• Lead the day-to-day operational and technical management of Electrical and EV installation services.
• Ensure all installation work meets relevant UK electrical regulations, safety requirements and internal quality standards.
• Audit completed and ongoing installations to maintain high standards of workmanship and customer service.
• Provide technical guidance and remedial support for complex installation issues.
• Develop installation SOPs, quality standards, technical guidance and compliance processes.
• Support the recruitment, assessment and onboarding of qualified electrical and EV installers.
• Deliver or coordinate technical training and competency assessments for installation teams.
• Monitor installer performance, installation quality, compliance and customer service levels.
• Support the development of the EV charging installation operation, including relevant OZEV and MCS requirements.
• Work closely with Operations, Quality, Customer Service and HR teams to continuously improve installation performance.
• Support the expansion of installation operations from Luton into Manchester, Croydon, Bristol and other UK…