Assistant Center Manager

European Wax Center is seeking an exceptional Assistant Manager with a passion for sales, team building and training to oversee operations and drive performance.

Must have proven track record of success with sales and team building and be able to work a flexible schedule including days, evenings and weekends

• Drive this top performing location to break national company records
• Infuse the team with a passion for creating outstanding customer experiences
• Foster a positive work environment that encourages ideas and innovative problem solving
• Coach performance through available metrics and encourage associates' professional growth through achievement and accountability
• Implement and execute systems/process consistent with a high performing franchise
• Create visual tracking and analytical reports using Excel, Word and Power Point; 80% of time is customer facing, however you will also be responsible for administrative tasks including scheduling, inventory and reporting
• Organize outreach and marketing events

• A passion for people and sales
• Demonstrated success as an effective trainer and motivator to create a winning team
• Be enthusiastic about our brand, outgoing, energetic, resourceful and detail oriented
• Exceptional customer service and social skills including ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching and group presentations
• Demonstrate the ability to evaluate issues, establish priorities and adjust direction when necessary
  
  Ability to work flexible schedule including days/evening/weekends

• High school diploma or equivalent
• 2 year experience in Customer Service preferred
• 2 year experience in Sales preferred
• Reliable means of transportation

• Competitive Hourly Wage PLUS Bonuses
• Ongoing extensive European Wax Center operational training
• Paid time off
• 401k
• Medical/Dental/Vision Insurance available
• Employment growth opportunities
• Discount on waxing/products
• Previous EWC, Massage Envy and/or Millennium Software experience a plus

EWC is an equal opportunity employer.