Marketing Director with Chick-fil-A experience

Company Description

Chick-fil-A Cypress Ranch is a locally owned and operated restaurant committed to providing high-quality food and exceptional guest service. The restaurant emphasizes a welcoming, team-oriented environment where team members can grow professionally and personally. Chick-fil-A is known for its strong community involvement and focus on hospitality, operational excellence, and leadership development. Team members are encouraged to take initiative, support one another, and contribute to a culture of respect and integrity.

The Cypress Ranch location in Lutz, FL offers opportunities to impact both the business and the surrounding community.

The Marketing Director at Chick-fil-A Cypress Ranch is a full-time, on-site role based in Lutz, FL, responsible for leading all local marketing and brand-building efforts. This role plans and executes marketing campaigns that drive restaurant traffic, increase brand awareness, and strengthen community relationships. Day-to-day tasks include developing annual and seasonal marketing plans, coordinating promotions and events, managing social media and digital presence, and overseeing local advertising and sponsor ships.

The Marketing Director collaborates closely with the Operator and leadership team to analyze sales trends, identify growth opportunities, and ensure marketing strategies align with Chick-fil-A brand standards. The role also includes tracking marketing performance, managing budgets, and leading or coordinating team members involved in marketing initiatives.

• Closed on Sundays
• Opportunities for Growth within Chick-fil-A

• Develop and execute the restaurant’s annual marketing plan with the Operator, including quarterly objectives, strategies, budgets, and measurable goals.
• Plan and coordinate marketing campaigns, promotions, sponsor ships, and community events.
• Manage the restaurant’s local social media presence and digital marketing initiatives.
• Build partnerships with local businesses, schools, churches, sports organizations, and community groups.
• Represent Chick-fil-A Cypress Ranch professionally within the community.

• Own and grow the restaurant’s catering business by developing new business relationships and sales opportunities.
• Lead or assist in product sampling events to drive catering awareness.
• Keep records of catering sales, revenue, and invoices; track catering growth and campaign effectiveness for regular updates to the Operator.

• Ensure all catering orders are printed, when applicable, and posted in the restaurant.
• Actively communicate with FOH and BOH regarding all catering orders to ensure order accuracy, on-time deliveries, and correct payment methods.
• Communicate with catering guests in a professional and friendly manner consistent with Chick-fil-A’s vision and values; handle any guest issues that arise.
• Work at additional distribution points as needed for catering deliveries.
• Focus on food safety and maintain a clean and safe production environment.

• Manage the marketing budget responsibly and maximize return on investment.
• Collaborate with the Leadership Team to ensure the successful execution of marketing and catering initiatives.
• Support restaurant operations as needed and be knowledgeable about all Chick-fil-A products and procedures.

Required

• Minimum of two years of Chick-fil-A leadership experience.
• Strong leadership, communication, and relationship-building skills.
• Highly organized, with the ability to manage multiple priorities.
• Self-motivated and results-oriented.
• Valid driver’s license and reliable transportation.