Temporary Associate

Job Title:

Senior Sales Associate

Primary

Purpose:

The successful individual will leverage their proficiency in retail to...

• Achieves individual sales goals.
• Develops strong product knowledge across all categories.
• Responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade Experience.
• Able to develop a personal connection with guests through effective use of selling skills.

• Achievement of personal sales goals.
• Extensive product knowledge.
• Partner with Store Manager and Assistant Manager to elevate selling culture.
• Partner with Store Manager and Assistant Manager to initiate business‑driving events in store.

• Ability to understand and communicate the Kate Spade New York brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
• Build strong relationships with clients as a brand ambassador of the company.
• Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
• Adhere to all company policies and procedures with honesty and integrity.

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

• Strong communication skills
• Proven ability and contribution to an elevated selling culture
• Elevated sense of personal style

• Minimum 2‑3 years' experience in luxury goods or a comparable retail environment
• Bachelor's degree in related field preferred

• Available to work store schedule, as needed, including evenings and weekends
• Standing for extended periods of time
• Able to safely lift boxes up to 50 pounds
• Comfortable climbing ladders

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team;…