Market Sales Manager

About Minnwest

About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:

• The customer is the first priority.
• We will keep all of the commitments we make.
• We are the people who get things done.
• We will work together as a team.

Location(s): Luverne (two branches)

The Market Sales Manager is responsible for the successful business development of their market which includes business planning and budgeting. This position is also responsible for coaching, performance management, and talent management of direct reports. They oversee their market branches operational proficiency, sales success, and the development of the retail branch employees within a specified market. This role is accountable to grow market deposits, retail loan volume, referrals to other business lines, increase digital adoption and make the branch network easier to do business with.

This role works closely with the District Manager to engage employees and takes responsibility for communicating critical information up and down the branch organization. Regular travel to multiple branch locations is a requirement of this position.

• Hire, train, and develop Universal Bankers and Retail Leads within Market and directly oversee and manage their performance
• Communicate, motivate, and coach the retail branch staff to provide excellent customer service and attain defined goals
• Develop Universal Bankers through appropriate level of training, adhere to and manage branch staffing
• Accountable for market retail deposit and loan volume including retail credit quality. Promotes sale of all deposit accounts, consumer credit, HELOCs and convenience services. Engages business line partners promoting referrals to other business lines. Promote and champion awareness of marketing campaigns and efforts in market.
• Trained in all Retail responsibilities and duties, maintain UB knowledge and expertise to assist within market as needed.
• Demonstrate a high level of work quality, excellent customer service, and proactive teamwork across Minnwest with clearly communicate expectations for staff to do the same
• Partner with Market Presidents regarding donations planning, community events, etc.
• May open new consumer and business deposit accounts and complete loan applications

• Post-Secondary degree or equivalent work
• 2-3 years' experience in a management capacity
• 3 years of front-line retail customer service experience
• 2-3 years' experience selling products and services
• Ability to multi-task, be organized, effective time management skills and the ability to communicate with customers in a professional manner
• Ability to work with a wide variety of personalities in a courteous and professional manner
• Strong math and analytical skills
• Ability to evaluate direct and indirect reports on their overall performance

• Four-year college degree
• 5 years of experience in a management or supervisory capacity with responsibility for 6+ employees. Preference for the retail department in a community bank
• High level leadership skills
• Ability to think strategically and foster high ethical standards in executing on the bank's purpose, mission, value and goals

Schedule: Monday - Friday: 8:00 a.m.

- 5:00 p.m., Rotating Saturdays 8:00 am - 12:00 pm

• Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
• Working at a computer and utilizing a telephone
• Occasionally lifting up to 50lbs

Salary Range: $78,280 - $97,850 annually

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to…