Administrative Assistant II LU Serve

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Manage calendars, correspondence, and special requests for Executive Director and Senior Director.
• Oversee office hospitality and coordination of office supplies.
• Assist with new employee & student worker onboarding and administrative tasks.
• Manage receipt reconciliation for LU Serve staff and Serve Now trips.
• Work collaboratively with the Engagement & Operations Coordinator to ensure the budget tracking program is continually updated with recent expenses.
• As directed, provide administrative support with the oversight and supervision of all LU Serve student workers (e.g., review of the student worker manual, setting up work shifts, clocking in/out, time off requests, etc.).
• Record notes for LU Serve team meetings and any other meetings as directed by the Executive Director or Senior Director.
• Collect data from meeting minutes for annual executive summary.
• As directed by the Executive Director or Senior Director, provide assistance to the Experiential Education team with CSER emails, calls, and in‑person consultations.
• As directed, support other LU Serve events, programs, and initiatives (e.g., Local Church Emphasis Day, CSER Expo, Meal‑Packing, Serve Lynchburg, etc.).
• Remain abreast of existing and emerging technologies, processes, products, services, and leading industry benchmarks relevant to the initiatives, programs, and events at LU Serve.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.

None

Education and Experience:

Four‑year college degree or the equivalent. 2+ years of experience in basic accounting, data management, administrative oversight, and/or customer service.

• 2+ years of experience working for a non‑profit organization.
• 2+ years of experience working in customer service.

• Ability to effectively communicate both verbally and in writing to convey clear, well‑articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
• Strong organizational skills.
• Excellent computer skills.

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Frequently required to sit for extended periods to perform deskwork or type on a keyboard. Regularly required to hear and speak in order to effectively communicate orally. Occasionally required to stand, walk, and climb stairs to move about the building. Handle materials, reach overhead, kneel or stoop in order to conduct business. Regularly lift 15 or fewer pounds.

The working environment in which one will typically perform the essential functions of this position is a climate‑controlled office setting. It is well lighted and the noise level is moderate.

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Full time

Onsite

$18.27 - $21.15. Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions. Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure. The position may also be eligible for comprehensive benefits, including health insurance, retirement…