Program Support Coordinator

Program Support Coordinator (PSC)

Provides administrative support for the School of Behavioral Sciences, supervising various supervisors depending on the department.

• Process applications to the BSSW and MSW programs and facilitate the gatekeeping process.
• Engage students in self‑assessment to ensure fit for program and profession.
• Develop and maintain admissions, gatekeeping, and tracking systems.
• Assist applicants, participate in student interviews to determine readiness, and advise students throughout program.
• Support program through data tracking and analysis.
• Assist the Chair, Program Director, and Director of Field Education with programmatic and accreditation matters.
• Communicate with other teams within the department and other university departments to facilitate collaboration.
• Maintain excellent interpersonal skills and professional, clear communication in oral and written correspondence with students, faculty, staff, and community members.
• Handle multiple projects independently and as part of a team.

• Minimum:
  Bachelor’s degree and 2 years of administrative experience.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Excellent interpersonal and interviewing skills.

Preferred qualifications:

• Master’s degree and 2+ years of administrative experience.
• Experience in the social work or human services profession.
• Customer service experience.
• Interviewing experience.

• Effective verbal and written communication in English.
• Public communication skills representing the university to diverse stakeholders.
• Strong organizational skills.
• Excellent computer skills.
• Problem‑solving ability.

• Occasional travel to local and campus locations.
• Regular sitting at desk, typing, speaking, hearing.
• Occasional standing, walking, climbing stairs; ability to lift up to 10 pounds.

The working environment is a climate‑controlled office setting, well lit, with moderate noise levels.

Use of personal vehicle (or university vehicles) for local travel. Valid Virginia driver’s license required.

The University is an Equal Opportunity Employer. All employment practices are conducted in a nondiscriminatory manner in accordance with federal and state law.