Trip Development Coordinator II - LU Send

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Design, coordinate, and manage assigned group travel programs(domestic or international) from concept through completion.
• Collaborate with faculty, campus departments, and ministry partners to develop meaningful trip itineraries that support academic, missional, and service-learning goals.
• Research and evaluate potential destinations, ministry partners, host organizations, and travel vendors for mission fit, safety, cost, and quality.
• Ensure all assigned travel programs meet university risk, safety, and liability policies.
• Coordinate and confirm liability waivers, insurance coverage, medical forms, and pre-trip safety protocols.
• Work with supervisor and team to develop post-trip debriefing experiences to support reflection, learning, and spiritual growth.
• Work with Operations and logistics team to oversee trip budgets, cost estimates, and financial tracking to ensure accurate and transparent accounting.
• Coordinate participant registration, payments, and documentation.
• Maintain accurate records of all trip details, logistics, ministry and organizations, vendors, contracts, and faculty and student information.
• Maintain and strengthen relationships with travel providers, ministry partners, local churches, NGOs, and academic departments.
• Develop group travel experiences that foster academic enrichment, spiritual discipleship, cultural intelligence, and global engagement.
• Uphold LU Send policies, procedures, and deadlines in the coordination of trip budgets, itineraries, and applicant requirements.
• On occasion, participate in scouting trip locations and serve as a leader of group trips as needed.
• Promote active and broad participation by faculty, staff, and students in all areas of the department’s work.
• Assist in the planning, coordinating, and execution of all department events and opportunities as directed.
• Remain well-informed of all leading technologies, processes, and engagement for best hospitality, communications, and event management.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Works effectively as a team member, embracing and fostering LU’s Christian model and Mission - Training Champions for Christ.

• None

• Four-year college degree
• Two+ years in a travel logistics, international service function or experience facilitating student travel
• Mature business communication skills

• A professional concentration or certificate in travel/tourism
• Experience working with University and Higher-education faculty

• Ability to effectively communicate both verbally and in writingto convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
• Strong organizational skills.
• Computer skills, especially Microsoft office; ability to learn new skills quickly.

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

• Occasionally required to travel to local and campus locations.
• Occasional international or domestic travel may be required.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 25 or fewer pounds.

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted, and the noise level is moderate. Working environment may…