Campus Services Student Assistant

Job Overview

Working in a team environment and exercising good judgment and discretion, the  & Campus Services Student Assistant is responsible for providing excellent customer service to all students, staff, and visitors in the delivery of services supporting a successful campus experience via in-person visits, inbound phone calls, and email. General knowledge of policies and procedures and resource utilization is required for providing information, direction and customer‑centric service.

Rotating Saturday hours will be required.

• Promote one‑stop customer assistance, ascertaining customer needs and providing general information regarding departmental services, university events, and way finding assistance in a Christ‑like manner.
• Maintain the information desk area, ensuring availability and security of all required supplies and equipment.
• Assist in the production, use, and awareness of the campus .
• Respond appropriately to e‑mail, phone messages, and user questions; adhering to established policies and procedures.
• Assist with monitoring lost and found items.
• Complete projects and other tasks as assigned.
• Support the efforts of major on‑campus events such as Move‑In and Homecoming.
• Become familiar with policies, procedures, and resources.
• Work effectively as a team member.

• Currently enrolled at Liberty University.
• Able to handle multiple tasks and follow instructions.
• Experience in customer service/office work.
• Ability to work a flexible schedule that may include days, evenings, and weekends.
• Must pass various background checks, including but not limited to a check at the time of initial employment.
• Individual must not be convicted of, or plead nolo contendere or guilty to, a crime involving the acquisition, use, or expenditure of federal, state, or local government funds, or be administratively or judicially determined to have committed fraud or any other material violation of law involving federal, state, or local government funds (CFR 668.14(b)(18)(i)).
• Individual must not be in default on any federal student or parent loan.
• Ability to articulate and defend the unique Christian educational mission and vision of Liberty University and its subsidiaries to a wide variety of individuals and groups.

• Cash handling experience.
• 1‑2 years’ experience in customer service/office work.

Time Type:
Part time.

Location:

Onsite.

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes.

All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes.

The University is a Christian religious‑affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.