Event Support Specialist I

The Event Support Specialist provides hands-on operational and logistical support for events across campus/facilities. The rolesis responsible for event set-up and teardown, customer service during event, equipment handling, and real-time problem solving toensure events are executed safely, efficiently, and to the stakeholder’s expectations.

• Support the execution of a wide variety of events including meetings, conferences, athletics, ceremonies, concerts, and special events.
• Performs event set-up, room conversions, and teardown according to event diagrams and timelines.
• Transport, set-up and maintain event equipment such as tables,chairs, staging, risers, pipe & drape, barricades, signage andtents.
• Respond quickly to changes, issues or client request with events.
• Model safe work practices, professionalism, and customer service expectations.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.

• Deliver, set-up and breakdown materials as assigned.
• Knowledgeable of facilities, event spaces and equipment.
• Assist with other special tasks as assigned.

• Inventory equipment and materials used to support University events.
• Monitor conditions of equipment and report maintenance orrepair needs.
• Operate pallet jacks and other material-handling equipment necessary for transporting event materials.
• Independently and accurately complete small-scale work orders with minimal supervision.
• Periodically serve as lead for small jobs, supervising one totwo crew members.
• Provide task direction, oversight and quality control for assigned crew members.

• Provide leadership and direction to team members during event operations.
• Train, mentor, and support new team members.
• Serve as a point of contact for customers during event setup,execution, and breakdown.
• Assist in organizing and maintaining inventory systems forevent equipment and materials.
• Help maintain inventory accountability and report damaged,missing, or low-stock items.
• Assist leadership with planning and coordinating event logistics and operational needs.
• Provide leadership in maintaining a safe, professional, and productive work environment.
• Assist in improving operational efficiency and workflow processes within Event Support.
• Maintain basic knowledge of event diagrams, layouts, and setup standards.

• Event Support Tier 2:
  Will serve as secondary lead for small jobs, supervising one totwo crew members.
• Event Support Lead:
  Will serve as primary lead for all jobs, supervising four toeight crew members.
• Will serve as the point of contact while on event tasks.

Education and Experience
High School Diploma or GED is required.

Event Support Specialist Tier 2

• At least one-two years’ experience with leading others.
• At least one-two years event management experience.

Event Support Lead

• At least two-three years’ experience with leading others.
• At least two-three years’ event management experience.

Communication and Comprehension

• Ability to effectively communicate both verbally and in writingto convey clear, well articulated information.
• Ability to understand, speak, and write English in order toconvey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University.

Problem Solving

• Intuitively able to reason, analyze information and events, andapply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Frequently required to travel to campus locations and offcampus locations.
• Regularly required to hear and speak in order to effectively communicate orally.
• Frequently required to stand, walk, and climb stairs to moveabout the campus and buildings.
• Handle materials, reach overhead, kneel or stoop in to conduct business.
• Regularly lift 125 or fewer pounds.

WORKING CONDITIONS

Work Environment

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