Fraud Analyst

Do you have a passion for uncovering fraud, solving complex puzzles, and protecting members from financial crime?
We're looking for a sharp, detail-oriented analyst to join our Compliance team and help safeguard our members' financial success!

Beacon Credit Union is a leading financial institution is "Dedicated to Our Member's Financial Success" by providing exceptional service and innovative banking solutions.

• Positive and supportive team culture
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance
• Learning and growing in a dynamic work environment
• First class - Orientation and Training that showcases our mission and customer service standards

Location:

Lynchburg, VA

We're looking for a highly analytical and detail-oriented Fraud Analyst to join our Compliance team. In this role, you'll help protect our members and the credit union by identifying suspicious activity, conducting in-depth investigations, and preventing financial losses. Every day brings a new challenge as you investigate fraud cases, analyze transaction patterns, collaborate with law enforcement, and help members navigate difficult situations with confidence and care.

• Put your investigative skills to work solving complex fraud cases and protecting members from financial harm.
• Play a critical role in safeguarding the credit union from emerging fraud threats.
• Work closely with leadership, branch teams, and external agencies to make a meaningful impact.
• Gain experience with fraud prevention technologies, financial crime investigations, and regulatory compliance.
• Enjoy a dynamic environment where no two days are the same.
• Expand your expertise through ongoing training and professional development opportunities.

• Monitor fraud detection systems and analyze member behavior, transaction activity, devices, and locations for signs of suspicious activity.
• Conduct investigations involving electronic fraud, debit and credit card fraud, account takeover, identity theft, check forgery, elder financial exploitation, money laundering, and check kiting.
• Manage fraud claims and lost/stolen card reports, including gathering supporting documentation and reviewing member affidavits.
• Exercise sound judgment when evaluating fraud claims and determining appropriate actions within established policies and regulations.
• Prepare detailed investigative reports and document findings, recommendations, and loss prevention efforts.
• Assist branches and other departments with fraud-related training, procedures, and documentation.
• Serve as a primary contact with law enforcement and external agencies regarding fraud investigations and elder exploitation cases.
• Ensure compliance with BSA, OFAC, Patriot Act requirements, and all applicable regulations and company policies.

• Associate degree, specialized certification, related training, or equivalent work experience.
• Minimum three years of experience in fraud investigations, compliance, financial crimes, banking, or a related field preferred.
• Experience working with Visa, Mastercard, chargebacks, disputes, and payment processing systems preferred.
• Strong analytical, investigative, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Proficiency with databases, spreadsheets, word processing software, and fraud monitoring systems.
• Knowledge of financial regulations and fraud prevention practices preferred.

We're not just looking for someone to investigate fraud. We're looking for someone who is passionate about protecting our members, preserving trust, and helping Beacon Credit Union remain "Dedicated to Our Members' Financial Success." If you thrive on solving complex problems, digging into the details, and making a difference every day, we'd love to hear from you.

EOE

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