Patient Access Services Specialist

Join Gastroenterology Associates of Central VA in Lynchburg, VA, as a Full-Time Patient Access Services Specialist and immerse yourself in a dynamic, customer-focused environment. This onsite role offers the unique opportunity to be at the forefront of patient engagement, where you will play a critical role in ensuring seamless access to healthcare services. Collaborate closely with a passionate team committed to problem-solving and delivering excellence in patient care.

Experience a supportive, high-performance culture that encourages forward-thinking and innovation. Your contributions will directly impact patient experiences, all while working in an energetic and professional atmosphere.

You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Take the next step in your career with us today and become a vital part of our mission to enhance the health and wellness of our community.

As a new Patient Access Services Specialist at Gastroenterology Associates of Central VA, you will engage in a variety of responsibilities each day. Expect to greet and assist patients as they arrive, ensuring a welcoming environment. You will handle patient inquiries, schedule appointments, and collect necessary information to streamline the intake process. Daily tasks may include verifying insurance details, ensuring accurate data entry, and collaborating with clinical staff to address patient needs.

Your role will also involve maintaining confidentiality and adhering to all compliance standards. This full-time position operates Monday through Friday
, allowing for a structured and predictable work schedule. By the end of each day, you will have contributed significantly to enhancing patient experiences, fulfilling our commitment to excellence in service.

To be successful as a Patient Access Services Specialist at Gastroenterology Associates of Central VA, certain skills and competencies are essential. Proficiency in medical office operations, including insurance billing processes, is crucial for effectively managing patient accounts and inquiries. Strong communication skills are necessary to provide exceptional customer service and facilitate clear interactions with patients and staff alike. Attention to detail is vital for accurately entering and verifying sensitive information, ensuring compliance with healthcare regulations.

Additionally, familiarity with electronic medical records (EMR) software and scheduling tools will aid in streamlining operations.

A problem-solving mindset is key to addressing patient concerns and resolving issues efficiently. With these skills, you'll be well-equipped to excel in this role and contribute to our mission of providing high-quality patient care.

Knowledge and skills required for the position are:

• Insurance billing and medical office

If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!