Senior Manager - Datacenter Operations - Storage, Backup and Recovery Platforms

Position Title

Senior Manager – Datacenter Operations – Storage, Backup and Recovery Platforms

Lynchburg, Richmond (hybrid in‑office) or Remote (Eastern or Central Standard Time zones). Hybrid in‑office requires residence within 50mi of the Richmond or Lynchburg office and attendance on Tuesdays, Wednesdays, and Thursdays.

Drive the end‑to‑end management of enterprise storage platforms, data protection solutions, and recovery capabilities across multi‑site datacenter environments, ensuring data durability, availability, and recoverability while advancing next‑generation protection strategies.

• Oversee multi‑site storage and data protection environments, ensuring optimal performance, capacity, and availability of enterprise storage platforms and backup services.
• Manage a portfolio of storage technologies and backup solutions (Net App, EMC Isilon, Commvault) to meet scalability, resiliency, and retention objectives.
• Develop and enforce operational procedures and best practices for storage systems, backup platforms, and recovery processes.
• Monitor system health, data integrity, and backup success rates; implement capacity and retention planning to ensure long‑term data availability and compliance.
• Ensure disaster recovery capabilities, backup processes, and business continuity plans are defined, maintained, and regularly tested across all supported environments.
• Develop reporting for consumption and enforce strong data protection controls, compliance with internal policies and regulatory requirements (SOC, ISO, NIST).
• Proactively manage risk through encryption, immutability, access controls, and vulnerability remediation.
• Lead vendor selection, contract negotiation, and relationship management for storage infrastructure, backup platforms, and associated managed services.
• Oversee third‑party services and contractors supporting storage and data protection capabilities; manage budgets, capacity forecasting, and cost optimization.
• Define and evolve the enterprise data protection strategy, including backup modernization, cyber resiliency, ransomware protection, and recovery orchestration.
• Partner with senior IT leadership to align storage and data protection capabilities with enterprise modernization roadmaps.
• Lead and mentor a distributed team, including subordinate managers and technical professionals, fostering a culture of operational excellence and continuous improvement.

• Bachelor’s degree in Information Technology, Computer Science, or equivalent; 10+ years in IT infrastructure roles with 5+ years managing datacenter operations and large‑scale storage, backup, and recovery environments.
• Experience supporting multi‑site datacenter operations.
• Strong knowledge of enterprise storage platforms (Net App), data protection technologies (immutability, air‑gap), backup and recovery methodologies, and disaster recovery practices.
• Familiarity with data lifecycle management, retention strategies, and security/compliance requirements related to data protection.
• Proven experience managing budgets, optimizing infrastructure costs, and overseeing vendor performance.
• Strong leadership and team management skills in high‑availability, mission‑critical environments.
• Effective communicator able to translate complex data protection concepts to business stakeholders and influence strategic decisions.
• Advanced degrees or relevant certifications (ITIL, PMP, or data protection certifications) are a plus.
• Experience with large‑scale data migrations, storage consolidations, or backup modernization initiatives is advantageous.

National Range: $120,900 – $187,000. High‑Cost Range (incl. New York): $151,100 – $234,000. Eligibility for a bonus incentive plan based on individual and company performance.

• Competitive Compensation & Total Rewards including incentives.
• Comprehensive healthcare coverage.
• Multiple 401(k) savings plan options with employer‑directed enrollment.
• Generous paid time off, 12 paid holidays, volunteer time off, and paid family leave.
• Disability, life, and long‑term care insurance.
• Tuition reimbursement, student loan repayment, and training & certification support.
• Wellness support, gym membership reimbursement, and employee assistance program resources.
• Caregiver and mental health support services.

Genworth is an equal‐opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.