Senior Quality Manager – Quality Management

Responsibilities

• Drive deployment of new Quality Initiatives across Repair Value Stream (VS) sites by establishing, standardizing, and monitoring processes designed to strengthen product and process quality.
• Implement and sustain robust Quality Systems across Repair VS sites, utilizing Value Stream metrics to detect systemic issues, identify improvement opportunities, and ensure corrective actions are executed.
• Engage in site operating rhythms to review key performance indicators (KPIs), analyze recurring themes, and lead targeted quality improvement actions across the value streams.
• Direct process and product improvement programs, ensuring adherence to methodical excellence and embedding best practices throughout the organization.
• Collaborate with the VS Quality Leader to build plant-level Quality Management System (QMS) expertise and conduct structured process quality audits as assigned.
• Partner with Manufacturing Quality teams to resolve customer quality issues through root cause analysis and corrective/preventive action implementation.
• Interface cross-functionally and globally within the Supply Chain to integrate QMS requirements into operational and business processes, ensuring compliance and alignment.
• Foster a culture of quality by driving effective communication, capturing lessons learned, and disseminating best practices across the Value Stream, Global Supply Chain, and Gas Power Business.
• Coach and mentor teams in advanced quality tools and methodologies, including 8D Root Cause Analysis, 5-Whys/3x5 Whys, PFMEA, and structured problem‑solving techniques.

• Bachelor’s degree from an accredited university or college or equivalent
• Minimum of 7 years of engineering/manufacturing/sourcing experience
• At least 2 years’ experience in Quality or Process/Product development
• Demonstrates influencing and problem‑solving abilities; high say‑do ratio
• Proven change driver with focus on executing efficiently in a complex, diverse and dynamic cross‑functional global team
• Effective interpersonal and leadership skills
• Knowledge of New Product Industrialization processes
• Experience working with or developing special processes in manufacturing (coatings, welding/brazing, etc.)
• Experience working in a global environment
• Prior experience implementing lean principles to improve quality
• Prior experience implementing tools such as Read Across and Layered Process Audits

Demonstrates expertise in Quality Management Systems (QMS) and advanced quality tools, with a strong focus on process improvement and compliance within a global manufacturing environment. Proven ability to lead quality initiatives, engage cross‑functional teams, and drive effective communication to foster a culture of quality.