Custom Outside Sales Representative

Job Description

Job Description

About Us Gates Flag & Banner Company is a family-owned business serving customers since 1870, providing high-quality flags, flagpoles, banners, and custom products to municipalities, businesses, schools, universities and communities across the country. We pride ourselves on craftsmanship, service, and helping customers showcase pride in their communities and organizations.

We are seeking a motivated Outside Sales Representative to grow our custom flag and banner business. This role focuses on building relationships, responding to incoming leads, and proactively developing new opportunities across residential, municipal, military, and commercial markets.

This is an ideal position for someone who enjoys meeting customers in person, solving visual branding and display challenges, and working with custom products. This is a Full-Time, In-Person position based in our Lynchburg, VA office.

• Work directly with residential, municipal, military, institutional and commercial customers to identify project needs and recommend solutions
• Respond promptly to incoming sales leads and inquiries
• Prospect and develop new business opportunities
• Prepare and deliver accurate product quotes and proposals
• Learn and confidently present our extensive custom product line
• Recommend appropriate materials, finishes, and options based on installation environment and project goals
• Coordinate pricing and sourcing with vendors
• Collaborate with our in-house custom design team to ensure project success and fulfillment
• Conduct site visits when necessary to evaluate project requirements
• Maintain strong relationships with customers for repeat and referral business
• Manage pipeline and sales activities using Zoho CRM and SAGE Business Works

• 3+ years of outside sales or B2B sales experience preferred
• Strong communication and relationship-building skills
• Ability to understand and sell custom or project-based products
• Comfortable working with a diverse customer base including municipalities and commercial clients
• Organized with strong follow-through and attention to detail
• Self-motivated with the ability to work independently
• Valid driver’s license and willingness to travel locally for client meetings

(not required but helpful)

• Experience in signage, printing, construction, municipal sales, or promotional products
• Familiarity with graphic design basics and/or Adobe Illustrator/Photoshop
• Experience responding to RFQs or municipal bid opportunities

• Competitive base salary plus commission
• Established brand with strong reputation and repeat customer base
• Support from in-house custom design team
• Training on product line and sales support tools
• Opportunity to grow with a long-standing, family-owned company
• Mileage paid at Federal Rate for any onsite visits
• Parking/Tolls paid with submission of receipts
• Paid Sick Leave
• Paid Vacation Leave
• Medical/Dental Plans
• Simple IRA investment offered; company match
• Paid Holidays
• Office Hours – 8:30AM – 5PM, Monday thru Friday