Sales Associate, Trauma; Harrisonburg, Augusta County, Lynchburg - MedTech

All Job Posting Locations:
Lynchburg, Virginia, United States.

Job Function:
Med Tech Sales

Job Sub Function:
Clinical Sales – Surgeons (Commission)

Job Category:
Professional

The Sales Associate role is a field‑based position available across multiple cities in Virginia. The focus of the role is to provide clinical and customer support in hospitals and procedures while ensuring exemplary customer service, sales logistics, technical expertise, and product knowledge.

Key Responsibilities:

• Assist the DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in achieving established sales goals including market share objectives in the prescribed territory and apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.

• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.

• Support customers by attending surgeries, ensuring the proper equipment is available and performing necessary optimization of trays; provide Operating Room and Sterile Processing Department consultation.

• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, and create/close purchase orders.

• Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve solutions and service levels. Prepare sales reports and documents as required.

• Maintain, track, and effectively deploy equipment and assets throughout the assigned area ensuring product availability. Ensure all promotional materials are presented in a professional manner and that DePuy Synthes services and offerings meet the highest quality standards.

• Focus on customer satisfaction and retention, improving the customer’s insight into DePuy Synthes’ tangible and intangible value proposition and solutions. Differentiate DPS’s products versus competition by providing unique insights to the customer.

Qualifications

• Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience.

• Minimum of 4 years of professional and/or related experience.

• Recently transitioned from Active Military Duty.

• The ability to work in a lab/operating room environment.

• A valid driver’s license issued in the United States.

• The ability to travel, which may include weekend and/or overnight travel.

• Residence in or willingness to relocate to the posted territory.

• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.

• A qualified candidate will be efficient, organized, self‑motivated, positive, and proactive.

• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred.

Required Skills

• Account Management, Business Behavior, Collaborating, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection.

Preferred Skills

• Account Management, Business Behavior, Collaborating, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.