Sales Representative

Benefits:

• Simple IRA Matching
• Paid time off
• Health insurance

Gates Flag & Banner Company, Inc.

Full-Time | Base Salary + Commission

Gates Flag & Banner Company is a family-owned and operated business with a proud history dating back to 1870. For more than 150 years, we have provided quality flags, flagpoles, banners, custom products, installation, and service to residential, commercial and municipal customers.

We are seeking a motivated and results-driven Sales Representative to join our team. This position is ideal for someone who enjoys developing customer relationships, pursuing opportunities, solving problems, and turning leads into long-term customers.

This is not an order-processing position. While you will work with incoming leads and existing customers, we are looking for someone who takes ownership of their sales pipeline and is motivated to turn opportunities into results.

• Respond promptly and professionally to incoming sales leads and customer inquiries.
• Develop a clear understanding of each customer’s needs, budget, timeline, and project requirements.
• Prepare accurate quotes and proposals for flags, flagpoles, installations, services, and custom products.
• Maintain consistent and professional follow-up on all open quotes and sales opportunities.
• Proactively contact customers when proposals remain outstanding rather than waiting for customers to respond.
• Identify customer concerns, objections, and barriers to purchase and work toward appropriate solutions.
• Ask for the sale and confidently guide customers toward a purchasing decision.
• Manage opportunities from initial contact through completion of the sale.
• Develop new business through prospecting, outbound communication, referrals, previous customers, and dormant opportunities.
• Build relationships with commercial customers, municipalities, schools, contractors, property managers, organizations, and other potential accounts.
• Maintain an organized and accurate sales pipeline within the company’s CRM.
• Collaborate with internal teams to ensure accurate pricing, project details, production requirements, installation information, and customer expectations.
• Develop strong product knowledge and confidently recommend appropriate products and solutions.
• Consistently work toward established individual and company sales goals.

Many of our commercial flagpole projects involve general contractors, construction managers, municipalities, schools, architects, property managers, and other professional organizations. The Sales Representative must be comfortable managing the additional communication and documentation these projects require.

• Reviewing bid invitations, project specifications, plans, and other bid documents to identify relevant scope and requirements
• Reading and understanding purchase orders, subcontracts, and other project-related documents
• Reviewing project scope carefully to ensure Gates' proposal and responsibilities align with the customer's requirements
• Identifying important contract requirements, exclusions, deadlines, documentation, and potential concerns and communicating them internally when necessary
• Completing and submitting required vendor, contractor, bid, and project documentation accurately and on time
• Coordinating required submittals, product information, insurance documentation, W-9s, compliance documents, and other project paperwork
• Tracking important project deadlines and documentation requirements
• Maintaining organized records of proposals, contracts, purchase orders, correspondence, approvals, and project documentation
• Communicating professionally and effectively with project…