Family Resource Specialist

Family Resource Specialist

Location:

Lynchburg, VA

Benefits:

• Salary Range: $20.25-$23.50
• Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion
• Medical, Dental, and Vision Insurance Plans
• Flexible Spending Account (FSA)
• 403(b) Retirement plan with company match and contribution
• Tuition Reimbursement
• Professional development opportunities
• Life insurance, Short Term and Long Term Disability insurance

Summary:

The Family Resources Specialist (FRS) plays a vital role in connecting families with young children to meaningful support through the Healthy Families program. This position works directly with pregnant individuals and families with children ages 0–5, conducting assessments, building relationships with community partners, and helping families access services that promote healthy child development and strong family functioning. Through thoughtful outreach and strengths-based engagement, the Family Resources Specialist ensures families receive timely support and connection to resources that foster stability, resilience, and positive parent-child relationships.

Success In This Role Looks Like:

• Conducting comprehensive family assessments and responding promptly to referrals to ensure families are connected to services quickly and effectively.
• Building strong relationships with community partners and referral sources to maintain a steady pipeline of families who may benefit from Healthy Families services.
• Completing approximately 100 in-home or virtual family assessments annually using standardized tools such as the Family Resilience and Opportunities for Growth (FROG) Scale.
• Maintaining detailed, accurate, and confidential documentation in the program's data system in accordance with Healthy Families America standards.
• Supporting families through crisis intervention, mandated reporting responsibilities, and referrals to community resources when additional support is needed.

Career Path:

• Family Resources Specialist (FRS)
• Family Support Specialist (FSS)
• Supervisor
• Senior Supervisor
• Director of Healthy Families

Additional Career Opportunities at Human Kind and Beyond:

• Foster Care Case Worker
• Thriving Families Case Manager
• Family Services Specialist
• Child Protective Services / Investigation Specialist
• Other human services and case management roles

What You Bring To The Team:

• Strong relationship-building skills with the ability to quickly establish trust with families while maintaining professional boundaries.
• Effective written and verbal communication skills and the ability to collaborate closely with colleagues, supervisors, and community partners.
• Knowledge of family systems, infant and early childhood development, and strengths-based family engagement approaches.
• Ability to assess family needs, advocate for resources, and respond thoughtfully to stressful or complex situations.
• Strong organizational and technical skills, including proficiency in Microsoft Office and willingness to learn case management systems.

Requirements for Consideration:

• High School Diploma required;
  Bachelor's degree in a Human Services field preferred.
• 2–5 years of experience working with families with young children.
• Experience in home visitation or human services settings preferred.
• Valid Driver's License and acceptable driving record.
• Must complete and pass all required background checks and drug screening.

Why Join Human Kind:

Human Kind is a non-profit human services organization that has been serving children and families for more than 120 years. We offer programs and services that instill hope and equip people with the tools to build a strong foundation for life. With an emphasis on inclusion, we help individuals and families who face any number of life's challenges. Our programs cover everything from financial education to foster care, from early childhood resources to services for adults with developmental disabilities.

Human Kind's unique workplace culture is what sets us apart and makes us a Best Place to Work. We recognize that this culture exists because of our values. We acknowledge that we are humans on this journey, and none of us have fully arrived, but we are committed to striving and aspiring toward living out our values each day.

We Value:

• Actively working for equity and inclusivity, practicing humility and curiosity, taking responsibility, continuously evolving for change.
• Prioritizing caring for our people, fostering a nurturing environment, celebrating small wins, acknowledging challenges, embracing innovation and adaptability.
• Nurturing growth in ourselves and others, leveraging strengths, equipping with tools for success, fostering a positive learning environment.
• Staying mission-focused, serving with empathy, putting egos aside, upholding ethics, communicating openly, providing support, and encouraging feedback.