Director of Aquatics

Job Description

Lead. Innovate. Make waves. The Jamerson Family YMCA seeks a Director of Aquatics to lead programs that strengthen our community.

Under the direction of the Family Branch Executive Director, the Director of Aquatics is responsible daily for creating a transformative Y Experience for our program participants, families, members, and staff. The Director of Aquatics must be able to lead and manage people to execute exemplary customer service, high quality programs and clean, well‑maintained spaces.

The Director of Aquatics must be a subject matter expert and innovator in the core programs of the Y including but not limited to lifeguarding; parent & child programs, working with Swim School for Preschool, Youth, Private, and Adult lessons; family swim programs; all rentals and pool parties; and programs that reflect community needs while maintaining the YMCA’s high standards of quality, safety, and caring.

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility.

• Bachelor’s degree in related field or equivalent experience.
• YMCA Team Leader certification preferred.
• One to two years’ related experience preferred (e.g., as an aquatics coordinator or supervisor).
• Minimum age of twenty‑one.
• Within 30 days of hire, completion of Child Abuse Prevention, Working with Program Volunteers, CPR, First Aid, AED, and Bloodborne Pathogens training.
• Completion of YMCA Aquatics Training and Trainer Certifications.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Proficient in Microsoft Office programs.

The Director of Aquatics is the lead in driving the Y experience in the assigned aquatic departments, ensuring success in the following areas of responsibility to support a strong Y

Experience:

• Performance Achievement – Ultimately accountable for the performance of their team. Directly responsible for hiring, coaching, and managing all direct reports and ensuring compliance with association hiring practices for all positions within their organizational structure. Connections with direct reports to ensure progress, performance goals, expectations, ability to work well with others, and discuss career development.
• Program Enrollment, Growth and Experience – Drives program enrollment and growth while ensuring a high‑quality, safe, and transformative Y Experience as demonstrated by program enrollment, reality checks, net‑promoter scores, DPH compliance and other experience metrics.
• Marketing – Executes all aspects of association marketing strategies and campaigns. Regularly promotes Y programs through participants and social media.
• Youth Development – In collaboration with the Swim School Coordinator, helps to lead and coach staff to ensure high quality programming through the implementation of the YMCA Swim Lesson program. Monitors and engages in family and participant communication.
• Compliance – Ensures accountability and compliance with all YMCA safety standards and best practices, and regulatory health and safety requirements in the aquatics facilities and ensures active participation and attendance in monthly in‑service for both safety and instruction. Provides regular certification training for staff and provides coordination and training support to other Family Centers. Coordinates and documents in‑service and certification training within Association.
• Facility Management – Ensures that the aquatic environment is well maintained, safe and clean, following DPH guidelines and YMCA practices. Ensures program staff conduct daily walk‑throughs of facilities. Reports and follows up with staff to address any deficiencies and safety hazards.
• Fiscal Management – Assists with the development of an annual budget according to association instructions and ensures successful execution of the plan. Works to identify growth opportunities, forecast monthly, and address financial deficiencies on a timely basis.
• Collaboration – Collaboratively works with direct reports, Swim School Coordinator, and Family…