Parts Specialist VDOT

Overview

The Parts Specialist I provides counter service to VDOT employees who need parts/equipment to perform their jobs. The Parts Specialist I will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. This is an hourly position.

Provide quality customer service to include but not limited to the following:

• Attention to detail
• Review, familiarize with and adhere to Product Group Catalog.
• Review, familiarise with and adhere to Policy and Procedures Manual
• Review, familiarise with and adhere to MANCON’s SOPs and Safety Manual
• Meet and greet customers
• Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
• Answer questions regarding availability of parts
• Ask appropriate questions to ensure correct parts are researched and provided
• Inform customers when requested parts are available

• Drive vehicle to designated locations to purchase/pick up parts
• Provide company documentation to vendors as required (tax exempt form, credit references)
• Review all invoices at vendor location to ensure accuracy on pricing and quantities
• Return products to MANCON location in a timely fashion

• Assist in generating invoices for customer requisitions in the inventory system
• Assist in entry of vendor receiving documents in the inventory system

• Assist in performing weekly inventory cycle counts
• Assist in performing counts during Wall-to-Wall inventories at site

• Follow established guidelines for vehicle and equipment maintenance
• Provide 24-hour support during emergency and/or critical operations
• Travel to locations to pick up parts
• Assist with inventory research projects as requested
• Adhere to required procedures
• Participate in the SCM continuing training program
• Assist with Store Supervisor duties as assigned

• Valid Driver’s License with two years driving experience
• 1 year experience with auto parts or heavy‑duty truck parts
• 24-hour availability during emergency and/or critical operations
• Ability to obtain and maintain a forklift license

• Delivery Driver experience
• Inventory or warehouse experience
• 1 year computer experience
• Ability to obtain and maintain P1 or P2 ASE certification

Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking

Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.