Customer Service​/ Print Production Technician

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off

We are looking for a reliable, detail-oriented Customer Service Representative / Production Technician to support daily operations in a fast-paced print and signage environment. This role involves customer interaction, order processing, and coordination with production to ensure jobs are completed accurately and on time.

• Handle incoming calls, emails, and walk-in customers
• Provide quotes for print, signage, and marketing materials
• Process orders and create job tickets
• Coordinate with production team to meet deadlines
• Follow up with customers regarding proofs and approvals
• Maintain organized records of jobs and communications
• Recommend additional products/services when appropriate

• Strong communication and customer service skills
• Ability to multitask and manage multiple priorities
• High attention to detail and accuracy
• Problem-solving mindset
• Comfortable using computers and standard office software
• Print or signage experience is a plus

Compensation is based on experience. Opportunity for growth into a management role.