IT Senior Manager, Business System - TMS
Listed on 2026-07-30
-
IT/Tech
Systems Analyst, IT Project Manager, IT Consultant, IT Business Analyst
IT Senior Manager, Business System - TMS
Job Category
:
Technology
Requisition Number
: ITSEN
001471
- Posted :
July 28, 2026 - Full-Time
Showing 1 location
Lyndhurst, NJ 07071, USA
- Pay or shift range: $145,000 USD to $165,000 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Company Overview:
NRS is a leading provider of transportation & supply chain management services, and a family-owned and operated company that has been providing smart logistics solutions for the world's leading retailers and manufacturers for 70+ years. Whether it’s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network.
We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.
Job Overview:
This is currently an individual-contributor role with a clear path to building and leading a team of TMS analysts and/or driver technology support staff as the program matures. The ideal candidate brings direct transportation experiences such as dispatch, load planning, or carrier management along with the technical fluency to translate between IT and the business and advocate for business needs within IT.
Duties and responsibilities:
Platform Selection & Solution Design
- Act as the primary liaison between IT and transportation operations, customers, carriers, and executive stakeholders to define business and functional requirements for a new TMS.
- Lead or co-lead vendor evaluation and selection, including demos, reference checks, fit/gap analysis, and total-cost-of-ownership comparisons.
- Translate operational workflows (load planning/optimization, dispatch and scheduling, carrier/broker sourcing and tendering, rating and quoting, track-and-trace, appointment/dock scheduling, freight audit and payment, driver settlements) into system configuration and design decisions.
- Own the implementation project plan, budget, and timeline; manage the implementation partner/systems integrator where one is engaged.
- Design and execute the migration strategy for customers, carriers, and drivers — sequencing, cutover planning, data migration/validation, parallel-run testing, and rollback plans — in partnership with operations leadership.
- Coordinate user acceptance testing, training, and documentation for dispatch, operations, and driver-facing teams.
Integrations
- Inventory and prioritize every existing integration between the legacy TMS and downstream/upstream systems (WMS, CMS, ERP/accounting, EDI with customers and carriers, telematics/ELD providers, fuel card and IFTA reporting systems, load boards, factoring, customer visibility portals, etc.).
- Define integration requirements and acceptance criteria; work with internal engineers and/or vendor professional services to rebuild each interface on the new platform.
- Establish testing and monitoring standards so integration issues (e.g., missed EDI transactions, rating errors, telematics gaps) are caught before they affect customers or drivers.
Ongoing Product Ownership & Support
- Serve as the permanent product owner for the TMS post go-live: maintain the roadmap, prioritize enhancement requests, and manage the relationship with the software vendor.
- Own production support escalations for the TMS, working with IT and the vendor to resolve issues and minimize disruption to dispatch and customer service.
- Continuously evaluate new TMS functionality (e.g., load optimization, dynamic pricing, automated tendering) against business needs and lead rollout of upgrades and new features.
Mobile & In-Cab Technology Management
- Own the lifecycle of TMS-connected hardware and driver-facing technology: ELDs, in-cab tablets/mobile computers, telematics/GPS units, and…
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