Commercial Lines Account Manager

Commercial Lines Account Manager

Job Summary:

A nationally recognized insurance organization is seeking a Commercial Lines Account Manager to serve as a trusted advisor to small business clients. This role provides consultative guidance and best‑in‑class service while partnering closely with specialty practices and Producers in a high‑volume environment. The Account Manager will also provide mentorship and support to Assistant Account Managers.

• Build and maintain strong relationships with internal stakeholders, carriers, and clients by consistently meeting and exceeding service expectations
• Service a high‑volume book of small commercial accounts, providing proactive consultative support
• Maintain accurate and timely documentation of service activity, marketing efforts, and policy communications within agency management software
• Support renewal retention efforts by collaborating with Producers to prepare applications, specifications, underwriting data, and related marketing materials
• Ensure continuous and appropriate coverage for clients, providing recommendations within established timelines
• Review current policies and present coverage placement options using established workflows and carrier partnerships
• Assist with implementation of new lines of coverage, including account setup, documentation collection, and review of plan details with clients and carriers
• Perform coverage analysis and provide accurate quotations for additional or expanded coverages
• Mentor and support Assistant Account Managers in daily servicing functions

• 3 – 5 years of Commercial Lines account management experience
• Holds an active P&C (Property and Casualty) insurance license.
• Strong knowledge of Commercial Lines underwriting, coverage analysis, and rating procedures
• Proficiency in agency management software, including AMS
  360 and Work Smart preferred
• Industry designations such as CISR, ARM, or similar preferred
• College degree preferred
• Ability to manage multiple priorities effectively in a fast‑paced environment

• Salary: $85K - $95K+ (depending on experience)
• Great benefits mostly covered by employer