Accounts Receivable

Position: Accounts Receivable

Location: Louisville KY 40223

Duration: 8+ Months Contract

The Collection Analyst is responsible for managing a substantial portfolio of Ad Sales for Local TV Stations, including identifying and resolving discrepancies, maintaining a consistent payment pattern, and fostering strong client relationships. The role requires the use of various collection methods and techniques to optimize cash flow and minimize bad debt risk. As a key player within the organization, the Collector directly impacts Clients Global's financial results.

This position is part of the Order to Cash team, based in Louisville.

• Oversee Ad Sales TV Stations Collections portfolio ranging from $10M to $125M
• Contact customers for prompt collections and resolution of aged receivables using various collection methods
• Keep adequate records of all contact made with customers
• Perform timely follow‑up on accounts ensuring customers pay within payment terms
• Manage and resolve high volume of customer discrepancies, ensuring proper communication with ad sales and stakeholders
• Meet cash collection targets (KPIs such as cash targets, aging, DSO, % of overdue)
• Provide leadership with periodic cash forecast projections
• Work closely with other departments/functions to understand specific issues causing payment delays; determine appropriate actions (account credit holds, payment plans)
• Prepare routine reports for the management team
• Organize and participate in periodic aging reviews with management
• Support customers with ad‑hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
• Collaborate with various departments during month end close activities
• Ensure that Accounts Receivable ledgers are properly managed
• Support the Cash Application team in the account reconciliation process (address cash application issues and follow‑up with customers on missing documentation & remittances)
• Provide detailed backup explanations of outstanding AR balances to internal & external auditors
• Prepare discrepancy reports for sales management
• Escalate concerns such as changes in customers' payment trends
• Prepare customer refund requests
• Advise credit department in a timely manner of all accounts experiencing financial difficulties
• Run, prepare, and analyze various reports, including discrepancy report, cash package, and monthly aging reports
• Prepare cash forecast reports for month‑end expectations for manager review
• Work within a team environment to achieve established common goals and deadlines, including Cash targets
• Collaborate on month‑end close with OTC center of excellence hubs and controllership teams
• Apply cash during critical times as required
• Embrace technology changes and forward AI solutions

• 0-3+ years of relevant working experience in a similar role in Accounts Receivable, Credit, Collections, Billing
• Bachelor's degree in business, accounting, finance or other relevant fields
• General knowledge of accounting principles
• Strong knowledge of MS Office – Excel & Word
• Strong communication skills – oral, written, interpersonal
• Strong analytical and problem‑solving skills
• Ability to multi‑task, prioritize and deal with ambiguity
• Flexibility with work schedule
• Demonstrated ability to be a team player and possess strong work ethic and integrity
• Ability to operate in a fast‑paced environment and meet critical deadlines
• Excellent organizational skills
• Strong interpersonal skills
• Collections experience a plus
• Language skill a plus
• Experience in media industry a plus
• Ability to adapt to organizational transformation
• ERP or financial system experience a plus (SAP, Oracle, etc.)

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.