High School: Office Coordinator - Boston, MA;

Job Description

Office Coordinator - KIPP Academy Lynn Charter School

KIPP Academy Lynn Charter School is looking for an Office Coordinator (OC) who will assist the operations team in the day‑to‑day operations of the school. The OC will play a significant role in ensuring efficient office operations and providing exemplary customer service. As the contact person for the school’s community—including students, teachers, families, trustees, donors, and visitors—the OC will maintain administrative systems, support the school culture, and help amplify students’ potential by creating a affirming, values‑based learning environment.

• Oversee the school’s main office duties (incoming calls, faxes, copy machines, files, mail, deliveries, etc.).
• Provide excellent customer service to all families and community members entering the building.
• Coordinate parent requests for student early dismissal and transportation changes.
• Welcome and direct visitors as needed and ensure proper check‑in procedure.
• Deliver and respond to parent messages within 24 hours; check voicemails daily.
• Maintain and audit accurate attendance records and input tardies/excused absences daily.

• Maintain completeness and accuracy of all student records.
• Update student data via the Student Information System.
• Support the Director of School Operations, School Operations Manager, and School Leader with student reporting and paperwork.
• Serve as the Student Information System coordinator and point person for support.
• Process student enrollment and registration; communicate with the Director regarding student withdrawals.
• Expedite inbound and outbound record transfers and requests.

• Maintain communication systems with families, acting as parent/community liaison (phone, email, in‑person).
• Assist staff in preparing parent newsletters and notices.
• Maintain all school postings and newsletters on site.
• Deliver mass phone, email, and/or text messages to families as needed.
• Assist Operations team with translations as needed.

• Manage all incoming applications and enrollment paperwork.
• Support student recruitment efforts.
• Assist in lottery preparation, as needed.
• Assist with New Student/Parent Orientation (scheduling, enrollment packets, leading small groups).
• Create and manage files for all new incoming students.

• Ensure office materials are organized, stored neatly, and remain accessible.
• Maintain a clean, warm, and welcoming office environment.

• Assist the school nurse in ensuring 100% of students return all applicable health paperwork.
• Assist the school nurse in family follow‑up as needed.

• Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self‑awareness and critical consciousness, taking personal responsibility, and engaging productively.
• Participate and engage in regional professional development and community events as required.
• Demonstrate data collection, interpretation, and decision‑making skills in a timely manner.
• Show self‑awareness, flexibility, and emotional intelligence when interacting with diverse community members.
• Use interpersonal and self‑management skills to support behavioral and emotional needs of students and guests, ensuring a safe and inclusive environment.
• Maintain effective communication skills for in‑person, written, group, and virtual interactions.
• Move physically to execute duties (kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping, reaching overhead).
• Lift or carry up to 20 pounds when required.
• Apply manual dexterity for repetitive hand/wrist/arm motions and operate a computer and office equipment.

• Deep alignment with KIPP MA’s mission and values.
• Demonstrated ability to drive student growth and achievement and create a warm, inclusive, rigorous learning environment.
• Proficient in Google and Microsoft Suite of Applications.
• Excel formula experience is required.
• Multilingual (strongly preferred).
• 2+ years of full‑time teaching experience (strongly preferred).
• Bachelor’s Degree preferred.
• Pass…