High School: Office Coordinator - Boston, MA;

Office Coordinator – KIPP Academy Lynn Charter School

KIPP Academy Lynn Charter School is seeking an Office Coordinator (OC) to assist the operations team in the day-to-day operations of the school. The OC will ensure efficient office operations, provide exemplary customer service, and support the school’s administrative systems and routines. In this role, you will be the main point of contact for family, staff, and community members.

• Oversee the school’s main office duties (incoming calls, faxes, copy machines, files, mail, and deliveries).
• Provide excellent customer service to all families and community members entering the building.
• Coordinate parent requests for student early dismissal and transportation changes.
• Welcome and direct visitors and ensure proper check‑in procedures.
• Deliver and respond to parent messages within 24 hours and check voicemails daily.
• Maintain and audit accurate attendance records and input tardies/excused absences daily.

• Maintain the completeness and accuracy of all student records.
• Maintain and update student data in the Student Information System.
• Support the Director of School Operations, School Operations Manager and School Leader with reporting or paperwork.
• Serve as the Student Information System coordinator and point person for support.
• Process student enrollment and registration; communicate withdrawals to the Director of School Operations.
• Expedite all inbound and outbound record transfers and requests.

• Maintain communication systems with families, acting as parent/community liaison.
• Assist staff in preparing parent newsletters and notices.
• Maintain all school postings and newsletters on site.
• Deliver mass phone, email, and/or text messages to families as needed.
• Assist Operations team with translations as needed.

• Manage all incoming applications and enrollment paperwork.
• Support student recruitment efforts.
• Assist with lottery preparation, as needed.
• Assist with New Student/Parent Orientation (scheduling, enrollment packets, leading small groups).
• Create and manage files for all new incoming students.

• Ensure office materials are organized, stored neatly, and remain accessible to students/staff/parents.
• Ensure the overall office is clean and creates a warm and welcoming environment.

• Assist the school nurse in ensuring 100% of students return all applicable health paperwork.
• Assist the school nurse in family follow‑up as needed.

• Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self‑awareness and critical consciousness, taking personal responsibility, and engaging productively.
• Participate and engage in regional professional development and community events as required.

• Deep alignment with KIPP MA’s mission and values.
• Demonstrated ability to drive student growth and achievement, and to create a warm, inclusive, and rigorous learning environment.
• Proficient in Google and Microsoft Suite of Applications.
• Excel formula experience is a requirement.
• Multi‑lingual (strongly preferred).
• 2+ years of full‑time teaching experience (strongly preferred).
• Bachelor’s Degree preferred.
• Pass Criminal Background Checks.
• Demonstrated ability to collect and interpret data, evaluate, define problems, and make timely decisions.
• Self‑awareness, flexibility, and emotional intelligence to navigate a setting with diverse needs.
• Interpersonal and self‑management skills to support behavioral and emotional needs of students and guests, build relationships, and manage conflict.
• Effective communication skills in person, written, and virtual.
• Physical mobility to move in various positions to execute duties effectively.
• Physical strength to lift or carry up to 20 pounds and restrain a student in emergency.
• Manual dexterity to perform repetitive hand/wrist/arm motions and operate computer and office equipment.

The minimum base salary range for this exempt position is $60,000 to $75,000 per 1.0 FTE/45 hours per week, plus a $1,000 signing bonus and an annual $2,000 retention bonus in subsequent years, along with other bonuses when eligible. This role follows our 12‑month calendar.

KIPP MA is an Equal Opportunity Employer. We believe in building a vibrant and welcoming school community that advances our commitment to ensuring all KIPP students graduate with the skills and confidence to lead fulfilling lives. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.