Admin: Intake Coordinator

Modivcare Personal Care Service, is looking for an
Intake Coordinator
.In this role, you will help ensure new client referrals are processed quickly and accurately while supporting a positive experience for clients, caregivers, and referral partners.

• Pay:$24.68–$26.50, depending on experience
• Schedule: M-F 8:00AM-5:00PM EST
• Office Address: Remote in MA

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• 10 Paid Holidays
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

• Answer and manage incoming referral leads through phone, email, and payor portals
• Gather patient information, verify payer requirements, and obtain initial authorizations
• Maintain accurate patient, authorization, and scheduling records in internal systems
• Coordinate with Care Coordinators and branch teams to ensure smooth client and caregiver onboarding
• Build and maintain strong relationships with referral sources and respond promptly to requests We are excited to speak to someone with the following…
  • High school diploma or equivalent
  • 1+ years of direct intake experience
  • 1+ years of home care experience
  • Knowledge of Medicaid eligibility and payer sources required
  We live and lead by our Values…
  • We treat everyone with dignity and
    RESPECT
  • We earn the
    TRUST
    of our members, and each other
  • We provide
    RELIABLE
    services that open doors
  • We serve with courtesy and
    COMPASSION
  • We prioritize
    SAFETY
  • We communicate with purpose and
    TRANSPARENCY

  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace