Department Specialist III

Element Care, a nonprofit PACE organization, is seeking a Department Specialist III to support daily operations that help frail seniors remain safely  this role, you'll coordinate schedules, track documentation, and ensure compliance with PACE and healthcare regulations. You will support interdisciplinary care teams, prepare accurate reports, manage data in electronic systems, and assist with quality improvement initiatives. Working closely with clinical and administrative staff, you'll help streamline workflows, resolve routine issues, and provide excellent internal customer service in a mission-driven, senior-focused environment.

Responsibilities

• Support daily departmental operations for PACE elder care services
• Coordinate schedules, meetings, and workflow for interdisciplinary teams
• Maintain accurate records and documentation in electronic systems
• Ensure compliance with PACE, organizational, and regulatory requirements
• Prepare reports, spreadsheets, and operational metrics for leadership
• Assist with quality improvement and process enhancement initiatives
• Serve as an internal point of contact to resolve routine operational issues
• Collaborate with clinical and administrative staff to streamline processes
• Monitor data accuracy and follow up on missing or incomplete information
• Provide general administrative and project support to department leadership

Required Skills

• Healthcare administration
• Electronic health record (EHR) systems
• Data entry and data management
• Microsoft Excel
• Microsoft Word and Outlook
• Scheduling and coordination
• Regulatory and compliance support
• Report preparation and documentation
• Quality improvement support
• Customer service and communication